Best Runbooks Alternatives in 2026
Updated
20 apps from IT knowledge base software ranked against Runbooks on the same published basis.
- 1Runbooks vs CompassDocs
- 2Runbooks vs iTop
- 3Runbooks vs Scribe
- 4Runbooks vs Tango
- 5Runbooks vs FreeITSM
- 6Runbooks vs ITFlow
- 7Runbooks vs HESK
- 8Runbooks vs Zoho Desk
- 9Runbooks vs GLPI
- 10Runbooks vs Hornbill IT Asset Management
- 11Runbooks vs ManageEngine ServiceDesk Plus
- 12Runbooks vs TeamDynamix DEX
- 13Runbooks vs ITarian Remote Desktop
- 14Runbooks vs USU Knowledge Management
- 15Runbooks vs DemandFlow ITSM
- 16Runbooks vs Jitbit Helpdesk
- 17Runbooks vs ServiceNow Workflow Data Fabric
- 18Runbooks vs Faveo Helpdesk
- 19Runbooks vs Helpy
- 20Runbooks vs Matrix42 FastViewer
Runbooks alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | CompassDocs | 6.6 | Free plan | $8/mo | API, Linux, Mac, self-hosted, Web, Windows |
| 2 | iTop | 6.6 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 3 | Scribe | 6.5 | Free plan | $1,713/mo | API, Browser, Mac, Web, Windows |
| 4 | Tango | 6.5 | Free plan | $1.25/mo | Browser, Mac, Web, Windows |
| 5 | FreeITSM | 6.4 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 6 | ITFlow | 6.4 | Free plan | Free | API, Linux, self-hosted, Web |
| 7 | HESK | 6.3 | Free plan | — | Web |
| 8 | Zoho Desk | 6.2 | Free plan | ₹420/mo | API |
| 9 | GLPI | 5.7 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 10 | Hornbill IT Asset Management | 5.6 | No | — | Android, API, iOS, Web, Windows |
| 11 | ManageEngine ServiceDesk Plus | 5.6 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 12 | TeamDynamix DEX | 5.6 | No | — | Linux, Mac, Web, Windows |
| 13 | ITarian Remote Desktop | 5.5 | No | — | Android, iOS, Mac, Windows |
| 14 | USU Knowledge Management | 5.5 | No | — | API, Linux, self-hosted, Web, Windows |
| 15 | DemandFlow ITSM | 5.4 | No | — | API, Web |
| 16 | Jitbit Helpdesk | 5.4 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 17 | ServiceNow Workflow Data Fabric | 5.4 | No | — | API, Web |
| 18 | Faveo Helpdesk | 5.3 | No | $7.20/mo | API |
| 19 | Helpy | 5.3 | No | — | API |
| 20 | Matrix42 FastViewer | 5.3 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
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Questions about Runbooks alternatives
What is the best alternative to Runbooks?
CompassDocs, number 1 in IT knowledge base software with a score of 6.6 out of 10. The others here: iTop, Scribe, Tango and 16 more.
What is the best free alternative to Runbooks?
CompassDocs is the best-ranked alternative with a free plan. 8 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.