Best OpenText Service Manager Alternatives in 2026
Updated
20 apps from IT change management software ranked against OpenText Service Manager on the same published basis.
- 1OpenText Service Manager vs iTop
- 2OpenText Service Manager vs FreeITSM
- 3OpenText Service Manager vs iTop
- 4OpenText Service Manager vs Pandora RC
- 5OpenText Service Manager vs Znuny
- 6OpenText Service Manager vs Nova-Suite
- 7OpenText Service Manager vs Vivantio
- 8OpenText Service Manager vs GLPI
- 9OpenText Service Manager vs ChangeGear
- 10OpenText Service Manager vs Hornbill IT Asset Management
- 11OpenText Service Manager vs IFS Enterprise Service Management
- 12OpenText Service Manager vs iSupport Service Desk
- 13OpenText Service Manager vs ManageEngine ServiceDesk Plus
- 14OpenText Service Manager vs OMNITRACKER IT Service Management Center
- 15OpenText Service Manager vs OpenText Service Management
- 16OpenText Service Manager vs OTOBO
- 17OpenText Service Manager vs Proactivanet ITSM
- 18OpenText Service Manager vs USU Knowledge Management
- 19OpenText Service Manager vs ChangeGate
- 20OpenText Service Manager vs Marval MSM
OpenText Service Manager alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | iTop | 6.6 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 2 | FreeITSM | 6.5 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 3 | iTop | 6.5 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 4 | Pandora RC | 6.5 | Free plan | Free | Linux, Mac, Windows |
| 5 | Znuny | 6.5 | Free plan | $374.92/mo | API, Linux, self-hosted, Web |
| 6 | Nova-Suite | 6.4 | Free plan | Free | API, self-hosted, Web |
| 7 | Vivantio | 6.4 | $49/mo | API, self-hosted, Web | |
| 8 | GLPI | 5.8 | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows | |
| 9 | ChangeGear | 5.6 | Android, API, iOS, self-hosted, Web, Windows | ||
| 10 | Hornbill IT Asset Management | 5.6 | Android, API, iOS, Web, Windows | ||
| 11 | IFS Enterprise Service Management | 5.6 | Android, iOS, Web, Windows | ||
| 12 | iSupport Service Desk | 5.6 | Android, iOS, self-hosted, Web | ||
| 13 | ManageEngine ServiceDesk Plus | 5.6 | $13/mo | Android, iOS, Linux, Mac, Web, Windows | |
| 14 | OMNITRACKER IT Service Management Center | 5.6 | API, Linux, Mac, self-hosted, Web, Windows | ||
| 15 | OpenText Service Management | 5.5 | Android, iOS, Web | ||
| 16 | OTOBO | 5.5 | €325/mo | API, Linux, self-hosted, Web | |
| 17 | Proactivanet ITSM | 5.5 | Android, API, iOS, Web | ||
| 18 | USU Knowledge Management | 5.5 | API, Linux, self-hosted, Web, Windows | ||
| 19 | ChangeGate | 5.4 | Web | ||
| 20 | Marval MSM | 5.4 | API, self-hosted, Web |
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Questions about OpenText Service Manager alternatives
What is the best alternative to OpenText Service Manager?
iTop, number 1 in IT change management software with a score of 6.6 out of 10. The others here: FreeITSM, iTop, Pandora RC and 16 more.
What is the best free alternative to OpenText Service Manager?
iTop is the best-ranked alternative with a free plan. 6 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.