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Best Matrix42 IT Service Management Alternatives in 2026

Updated

20 apps from IT SLA management software ranked against Matrix42 IT Service Management on the same published basis.

  1. 1
    KIX Free plan AndroidapiiOSLinuxself-hosted €33/mo6.6
    Matrix42 IT Service Management vs KIX
  2. 2
    Lansweeper Free plan apiLinuxMacself-hostedWeb $199/mo6.6
    Matrix42 IT Service Management vs Lansweeper
  3. 3
    Desk365 Free plan AndroidapiiOSWeb $12/mo6.5
    Matrix42 IT Service Management vs Desk365
  4. 4
    iTop Free plan apiLinuxself-hostedWebWin Free6.5
    Matrix42 IT Service Management vs iTop
  5. 5
    Znuny Free plan apiLinuxself-hostedWeb $374.92/mo6.5
    Matrix42 IT Service Management vs Znuny
  6. 6
    FreeITSM Free plan apiLinuxself-hostedWebWin Free6.4
    Matrix42 IT Service Management vs FreeITSM
  7. 7
    Nova-Suite Free plan apiself-hostedWeb Free6.3
    Matrix42 IT Service Management vs Nova-Suite
  8. 8
    QueueDesk Free plan Web $79/mo6.3
    Matrix42 IT Service Management vs QueueDesk
  9. 9
    SlaMetric Free plan Web Free6.3
    Matrix42 IT Service Management vs SlaMetric
  10. 10
    Vivantio apiself-hostedWeb $49/mo6.3
    Matrix42 IT Service Management vs Vivantio
  11. 11
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo5.7
    Matrix42 IT Service Management vs GLPI
  12. 12
    Alemba Service Manager AndroidapiiOSself-hostedWeb 5.6
    Matrix42 IT Service Management vs Alemba Service Manager
  13. 13
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo5.6
    Matrix42 IT Service Management vs ManageEngine ServiceDesk Plus
  14. 14
    Proactivanet ITSM AndroidapiiOSWeb 5.5
    Matrix42 IT Service Management vs Proactivanet ITSM
  15. 15
    SimpleOne ITSM AndroidapiiOSWeb 5.5
    Matrix42 IT Service Management vs SimpleOne ITSM
  16. 16
    USU Knowledge Management apiLinuxself-hostedWebWin 5.5
    Matrix42 IT Service Management vs USU Knowledge Management
  17. 17
    Xurrent Service Level Management AndroidapiiOSWeb 5.5
    Matrix42 IT Service Management vs Xurrent Service Level Management
  18. 18
    Marval MSM apiself-hostedWeb 5.4
    Matrix42 IT Service Management vs Marval MSM
  19. 19
    Patryone Service Desk Web 5.4
    Matrix42 IT Service Management vs Patryone Service Desk
  20. 20
    Web Help Desk Free trial iOSLinuxMacself-hostedWeb $26.67/mo5.4
    Matrix42 IT Service Management vs Web Help Desk

Matrix42 IT Service Management alternatives compared

#AppScoreFree planFromRuns on
1KIX6.6Free plan€33/moAndroid, API, iOS, Linux, self-hosted, Web
2Lansweeper6.6Free plan$199/moAPI, Linux, Mac, self-hosted, Web, Windows
3Desk3656.5Free plan$12/moAndroid, API, iOS, Web
4iTop6.5Free planFreeAPI, Linux, self-hosted, Web, Windows
5Znuny6.5Free plan$374.92/moAPI, Linux, self-hosted, Web
6FreeITSM6.4Free planFreeAPI, Linux, self-hosted, Web, Windows
7Nova-Suite6.3Free planFreeAPI, self-hosted, Web
8QueueDesk6.3Free plan$79/moWeb
9SlaMetric6.3Free planFreeWeb
10Vivantio6.3$49/moAPI, self-hosted, Web
11GLPI5.7€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
12Alemba Service Manager5.6Android, API, iOS, self-hosted, Web, Windows
13ManageEngine ServiceDesk Plus5.6$13/moAndroid, iOS, Linux, Mac, Web, Windows
14Proactivanet ITSM5.5Android, API, iOS, Web
15SimpleOne ITSM5.5Android, API, iOS, Web
16USU Knowledge Management5.5API, Linux, self-hosted, Web, Windows
17Xurrent Service Level Management5.5Android, API, iOS, Web
18Marval MSM5.4API, self-hosted, Web
19Patryone Service Desk5.4Web
20Web Help Desk5.4No$26.67/moiOS, Linux, Mac, self-hosted, Web, Windows
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Questions about Matrix42 IT Service Management alternatives

What is the best alternative to Matrix42 IT Service Management?

KIX, number 1 in IT SLA management software with a score of 6.6 out of 10. The others here: Lansweeper, Desk365, iTop and 16 more.

What is the best free alternative to Matrix42 IT Service Management?

KIX is the best-ranked alternative with a free plan. 9 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.