Best Helpbase Alternatives in 2026
Updated
20 apps from AI customer service agents ranked against Helpbase on the same published basis.
- 1Helpbase vs Webex App
- 2Helpbase vs Agentforce Vibes
- 3Helpbase vs Klaviyo
- 4Helpbase vs Yellow.ai
- 5Helpbase vs ChatterMate
- 6Helpbase vs Dalo
- 7Helpbase vs Freshdesk
- 8Helpbase vs Stept
- 9Helpbase vs Weav
- 10Helpbase vs Kustomer
- 11Helpbase vs OpenServe
- 12Helpbase vs Pega CRM
- 13Helpbase vs Zowie
- 14Helpbase vs Gladly
- 16Helpbase vs Ada
- 17Helpbase vs AgentDesk
- 18Helpbase vs Cognigy
- 19Helpbase vs Decagon
- 20Helpbase vs Ema Customer Support AI Employee
- 21Helpbase vs Enjo AI Support Agent
Helpbase alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Webex App | 6.7 | Free plan | Free | Android, iOS, Mac, Web, Windows |
| 2 | Agentforce Vibes | 6.4 | Free plan | $125/mo | Web, iOS, Android |
| 3 | Klaviyo | 6.4 | Free plan | Free | Web |
| 4 | Yellow.ai | 6.4 | Free plan | Free | Web, iOS, Android |
| 5 | ChatterMate | 6.3 | Free plan | $19/mo | Web |
| 6 | Dalo | 6.3 | Free plan | $10/mo | Web |
| 7 | Freshdesk | 6.3 | Free plan | $19/mo | API |
| 8 | Stept | 6.3 | Free plan | $19/mo | Web |
| 9 | Weav | 6.3 | Free plan | $29/mo | Web |
| 10 | Kustomer | 5.6 | No | — | Android, API, iOS, Web |
| 11 | OpenServe | 5.5 | No | — | Web |
| 12 | Pega CRM | 5.4 | No | — | Web |
| 13 | Zowie | 5.4 | No | — | Web, iOS, Android |
| 14 | Gladly | 5.3 | No | — | API, Web |
| 16 | Ada | 5.2 | No | — | Android, API, iOS, Web |
| 17 | AgentDesk | 5.2 | No | — | Web |
| 18 | Cognigy | 5.2 | No | — | Web |
| 19 | Decagon | 5.2 | No | — | Web |
| 20 | Ema Customer Support AI Employee | 5.2 | No | — | Web |
| 21 | Enjo AI Support Agent | 5.2 | No | — | Web |
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Questions about Helpbase alternatives
What is the best alternative to Helpbase?
Webex App, number 1 in AI customer service agents with a score of 6.7 out of 10. The others here: Agentforce Vibes, Klaviyo, Yellow.ai and 16 more.
What is the best free alternative to Helpbase?
Webex App is the best-ranked alternative with a free plan. 9 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.