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Best Avaya Workforce Engagement Workforce Management Alternatives in 2026

Updated

20 apps from contact center workforce management software ranked against Avaya Workforce Engagement Workforce Management on the same published basis.

  1. 1
    Webex App Free plan AndroidiOSMacWebWin Free6.7
    Avaya Workforce Engagement Workforce Management vs Webex App
  2. 2
    Daktela WFM Free plan AndroidapiiOSMacWeb €20/mo6.6
    Avaya Workforce Engagement Workforce Management vs Daktela WFM
  3. 3
    GetWFM Free plan apiWeb Free6.3
    Avaya Workforce Engagement Workforce Management vs GetWFM
  4. 4
    Dialpad Workforce Management AndroidextensioniOSMacWeb $95/mo5.7
    Avaya Workforce Engagement Workforce Management vs Dialpad Workforce Management
  5. 5
    Mitel Secure Cloud AndroidiOSMacWebWin 5.7
    Avaya Workforce Engagement Workforce Management vs Mitel Secure Cloud
  6. 6
    Aspect Workforce AndroidapiiOSself-hostedWeb 5.5
    Avaya Workforce Engagement Workforce Management vs Aspect Workforce
  7. 8
    Pipkins Vantage Point iOSMacWeb 5.5
    Avaya Workforce Engagement Workforce Management vs Pipkins Vantage Point
  8. 9
    QStory Workforce Management AndroidiOSWeb 5.5
    Avaya Workforce Engagement Workforce Management vs QStory Workforce Management
  9. 10
    RingCX AI Workforce Management AndroidapiiOSWeb $65/mo5.5
    Avaya Workforce Engagement Workforce Management vs RingCX AI Workforce Management
  10. 11
    Verint Workforce Management AndroidapiiOSWeb 5.5
    Avaya Workforce Engagement Workforce Management vs Verint Workforce Management
  11. 12
    Enghouse CCaaS apiWeb 5.4
    Avaya Workforce Engagement Workforce Management vs Enghouse CCaaS
  12. 13
    MaxContact Auto QA apiWeb 5.4
    Avaya Workforce Engagement Workforce Management vs MaxContact Auto QA
  13. 14
    Nextiva AndroidextensioniOSLinuxMac $15/mo5.4
    Avaya Workforce Engagement Workforce Management vs Nextiva
  14. 15
    8x8 Contact Center AndroidapiiOSMacWeb 5.3
    Avaya Workforce Engagement Workforce Management vs 8x8 Contact Center
  15. 16
    AgentTime Scheduler Win 5.3
    Avaya Workforce Engagement Workforce Management vs AgentTime Scheduler
  16. 17
    Eleveo Workforce Management apiself-hostedWeb 5.3
    Avaya Workforce Engagement Workforce Management vs Eleveo Workforce Management
  17. 18
    Genesys Workforce Engagement Management AndroidiOSMacWebWin £2.33/mo5.3
    Avaya Workforce Engagement Workforce Management vs Genesys Workforce Engagement Management
  18. 19
    Mitel Workforce Management AndroidiOS 5.3
    Avaya Workforce Engagement Workforce Management vs Mitel Workforce Management
  19. 20
    Puzzel Workforce Management apiWeb 5.3
    Avaya Workforce Engagement Workforce Management vs Puzzel Workforce Management
  20. 21
    SingleComm Workforce Web 5.3
    Avaya Workforce Engagement Workforce Management vs SingleComm Workforce

Avaya Workforce Engagement Workforce Management alternatives compared

#AppScoreFree planFromRuns on
1Webex App6.7Free planFreeAndroid, iOS, Mac, Web, Windows
2Daktela WFM6.6Free plan€20/moAndroid, API, iOS, Mac, Web, Windows
3GetWFM6.3Free planFreeAPI, Web
4Dialpad Workforce Management5.7$95/moAndroid, Browser, iOS, Mac, Web, Windows
5Mitel Secure Cloud5.7Android, iOS, Mac, Web, Windows
6Aspect Workforce5.5Android, API, iOS, self-hosted, Web
8Pipkins Vantage Point5.5iOS, Mac, Web
9QStory Workforce Management5.5Android, iOS, Web
10RingCX AI Workforce Management5.5$65/moAndroid, API, iOS, Web
11Verint Workforce Management5.5Android, API, iOS, Web
12Enghouse CCaaS5.4API, Web
13MaxContact Auto QA5.4API, Web
14Nextiva5.4No$15/moAndroid, Browser, iOS, Linux, Mac, Web, Windows
158x8 Contact Center5.3Android, API, iOS, Mac, Web, Windows
16AgentTime Scheduler5.3Windows
17Eleveo Workforce Management5.3API, self-hosted, Web
18Genesys Workforce Engagement Management5.3No£2.33/moAndroid, iOS, Mac, Web, Windows
19Mitel Workforce Management5.3Android, iOS
20Puzzel Workforce Management5.3API, Web
21SingleComm Workforce5.3Web
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Questions about Avaya Workforce Engagement Workforce Management alternatives

What is the best alternative to Avaya Workforce Engagement Workforce Management?

Webex App, number 1 in contact center workforce management software with a score of 6.7 out of 10. The others here: Daktela WFM, GetWFM, Dialpad Workforce Management and 16 more.

What is the best free alternative to Avaya Workforce Engagement Workforce Management?

Webex App is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.