Best Agentforce IT Service Alternatives in 2026
Updated
20 apps from IT problem management software ranked against Agentforce IT Service on the same published basis.
- 1Agentforce IT Service vs iTop
- 2Agentforce IT Service vs FreeITSM
- 3Agentforce IT Service vs Vivantio
- 4Agentforce IT Service vs ZServiceDesk
- 5Agentforce IT Service vs GLPI
- 6Agentforce IT Service vs ManageEngine ServiceDesk Plus
- 7Agentforce IT Service vs Proactivanet ITSM
- 8Agentforce IT Service vs USU Knowledge Management
- 9Agentforce IT Service vs DemandFlow ITSM
- 10Agentforce IT Service vs Infronest Problem Management
- 11Agentforce IT Service vs OMNITRACKER IT Service Management Center
- 12Agentforce IT Service vs OpenText Service Management
- 13Agentforce IT Service vs Matrix42 FastViewer
- 14Agentforce IT Service vs SymphonyAI IT Service Management
- 15Agentforce IT Service vs TechExcel ProjectOne ALM
- 16Agentforce IT Service vs Alloy Navigator
- 17Agentforce IT Service vs Freshservice
- 18Agentforce IT Service vs Gfacility
- 19Agentforce IT Service vs Octopus ITSM
- 20Agentforce IT Service vs Virima ITAM
Agentforce IT Service alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | iTop | 6.6 | Free plan | Free | API, Linux, Mac, self-hosted, Web, Windows |
| 2 | FreeITSM | 6.5 | Free plan | Free | API, Linux, self-hosted, Web, Windows |
| 3 | Vivantio | 6.4 | No | $49/mo | API, self-hosted, Web |
| 4 | ZServiceDesk | 5.8 | No | — | Android, API, iOS, Linux, Mac, self-hosted, Web, Windows |
| 5 | GLPI | 5.7 | No | €19/mo | Android, API, Linux, Mac, self-hosted, Web, Windows |
| 6 | ManageEngine ServiceDesk Plus | 5.6 | No | $13/mo | Android, iOS, Linux, Mac, Web, Windows |
| 7 | Proactivanet ITSM | 5.5 | No | — | Android, API, iOS, Web |
| 8 | USU Knowledge Management | 5.5 | No | — | API, Linux, self-hosted, Web, Windows |
| 9 | DemandFlow ITSM | 5.4 | No | — | API, Web |
| 10 | Infronest Problem Management | 5.4 | No | ₹29,999/mo | Android, API, iOS, Linux, Mac, self-hosted, Web, Windows |
| 11 | OMNITRACKER IT Service Management Center | 5.4 | No | — | API, Linux, Mac, self-hosted, Web, Windows |
| 12 | OpenText Service Management | 5.4 | No | — | Android, iOS, Web |
| 13 | Matrix42 FastViewer | 5.3 | No | €45/mo | Android, iOS, Mac, self-hosted, Web, Windows |
| 14 | SymphonyAI IT Service Management | 5.3 | No | — | Web |
| 15 | TechExcel ProjectOne ALM | 5.3 | No | $10/mo | Android, iOS, self-hosted, Web, Windows |
| 16 | Alloy Navigator | 5.2 | No | $19/mo | Android, API, iOS, self-hosted, Web, Windows |
| 17 | Freshservice | 5.2 | No | $19/mo | Android, API, iOS, Web |
| 18 | Gfacility | 5.2 | No | — | Android, API, iOS, Web |
| 19 | Octopus ITSM | 5.2 | No | $95/mo | Android, API, iOS, Web, Windows |
| 20 | Virima ITAM | 5.2 | No | $833.33/mo | Web, Windows, Mac, Linux |
Make your app an alternative to Agentforce IT Service
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Agentforce IT Service alternatives
What is the best alternative to Agentforce IT Service?
iTop, number 1 in IT problem management software with a score of 6.6 out of 10. The others here: FreeITSM, Vivantio, ZServiceDesk and 16 more.
What is the best free alternative to Agentforce IT Service?
iTop is the best-ranked alternative with a free plan. 2 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.