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Best Feedback Analytics Software in 2026

Feedback analytics software helps teams collect feedback and examine sentiment, themes, languages, and other patterns. It can suit product, support, research, and customer-experience work.

  1. 1

    Qualtrics

    by Qualtrics
    Free plan API

    Qualtrics offers a limited free survey account and a paid research plan with shared responses and additional question types.

    6.8 Free plan · paid from $420/mo (annual) · 30-day trial Visit site
  2. 2

    Clootrack

    Free trial APISelf-hostedWeb

    Clootrack combines customer feedback analysis, reporting, and multiple data connection options in one platform.

    6.4 Pricing on request Visit site
  3. 3

    feedback.tools

    Free trial APIWeb

    feedback.tools combines multi-channel collection with AI-assisted sorting and theme organization. Its trial offers a way to assess the paid service before choosing the annual Standard plan.

    6.1 From $35/mo (annual) · 7-day trial Visit site
  4. 4

    Keatext

    Free trial Web

    Keatext brings feedback analysis, recommendations, and journey reporting into one web platform. Its two-week proof of concept offers a way to assess fit before selecting a paid plan.

    5.9 From $550/mo · 14-day trial Visit site
  5. 5

    Chattermill

    Paid APIWeb

    Chattermill combines feedback analysis, reporting, alerts, and integrations for enterprise teams. Pricing is on request; the stated data residency options are standard UK/EU or available US residency.

    5.8 Pricing on request Visit site
  6. 6

    Zonka Feedback

    Free trial AndroidAPIiPhone+2

    Zonka Feedback combines survey collection, analysis, and workflows for customer and employee feedback. Its 14-day trial is listed, while pricing depends on a custom quote.

    5.8 Pricing on request · 14-day trial Visit site
  7. 7

    Enterpret

    Paid APIWeb

    Choose Enterpret if your teams need to combine feedback from many sources and connect it to product areas, customer segments, and outcomes.

    5.7 Pricing on request Visit site
  8. 8

    Pisano

    Paid AndroidAPIiPhone+2

    Choose Pisano if an enterprise needs broad feedback collection, centralized management, analytics, and automated follow-up across customer or employee programs.

    5.7 Pricing on request Visit site
  9. 9

    UserVoice

    Free trial APIExtensionWeb

    UserVoice brings collection, analysis, prioritization, and communication into one feedback system. Its paid, quote-based model may require planning before adoption.

    5.7 Pricing on request · 30-day trial Visit site
  10. 10

    Kapiche

    Paid APIWeb

    Kapiche combines multi-channel feedback analysis with predictive signals and conversation quality scoring. Its entry pricing and lack of a trial are important considerations for teams evaluating it.

    5.6 From $1,060/mo Visit site
  11. 11

    Unwrap

    Free trial APIWeb

    Unwrap brings feedback analysis, dashboards, and alerts together with a broad range of source integrations.

    5.6 From $24,000/yr · 30-day trial Visit site
  12. 12

    Listen360

    by Listen360
    Paid Web

    Listen360 combines feedback measurement, analytics, and reputation tools for larger multi-location businesses. Prospective customers need to request pricing, and mobile app access is not available.

    5.3 Pricing on request Visit site
  13. 13

    SentiSum

    Paid APIWeb

    SentiSum combines feedback analysis with agents for early warnings and conversation quality. Its annual starting price and separately priced add-ons are important considerations for buyers.

    5.3 From $100,000/yr Visit site
  14. 14

    Thematic

    Paid APIWeb

    Thematic brings varied feedback into one analysis and workflow system for enterprise CX use.

    5.2 From $25,000/yr Visit site
  15. 15

    Verint Voice of the Customer

    Paid AndroidiPhoneWeb

    Choose Verint Voice of the Customer if your organization needs to combine feedback across customer channels and use analytics and workflows to guide follow-up.

    5.2 Pricing on request Visit site
  16. 16

    Datanautix Sarina

    Paid Web
    4.6 Pricing on request Visit site
  17. 17

    PXP AI Text Analytics

    Paid AndroidiPhoneWeb
    4.5 Pricing on request Visit site
  18. 18

    SmartCX

    Paid Web
    4.0 Pricing on request Visit site
  19. 19

    unitQ Monitor

    Paid Web
    4.0 Pricing on request Visit site

#1Places #1, #2, #3, #4, #5 on this list can be bought by the makers of the software on it. See the price

Compare feedback sources, sentiment analysis, theme detection, language support, native integrations, data export, and supported platforms. Check free-plan limits, trial terms, paid pricing, and the licence if reading or changing code matters.

Questions

What does feedback analytics software do?

It helps examine feedback through areas such as sentiment analysis, theme detection, language support, feedback sources, integrations, and data export.

Do these tools offer free plans?

A free plan is offered by items in this category. Check the plan's limits and included features before relying on it.

Can I try feedback analytics software before paying?

A free trial is offered by items in this category. Trial length and terms differ, so review them before starting.

What platforms can these tools run on?

Listed platform types include web, API, iOS, Android, self-hosted deployments, and extensions. Confirm the platform for the tool you are considering.

How are prices shown for this category?

Prices may be listed per month or year, while some products provide pricing on request. Examples range from $35 per month with annual billing to $100,000 per year.

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