No. 10 of 29 ·Customer Interaction Analytics Software

Clootrack

Web · Self-hosted · API

Freedom report

One barScore 5.4

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Clootrack is ranked #10 of 29 in customer interaction analytics software on Freedom251. It runs on API, Self-hosted, Web. A free trial is offered.

Clootrack plans and pricing

All plans

Custom pricing Not published Pricing based on data volume and integrations · no per-seat user limits clootrack.com · 3 Oct 2026

Compared on customer interaction analytics software

Sentiment analysis: Yes
Interaction analytics: Yes
Feedback channels: omnichannel
Text analytics: Yes

Best Clootrack alternatives

See all 12

Two bars Twilio Segment Free tier No. 1$120/mo6.6 Two bars Avoma Free tier No. 2$19/mo6.5 Two bars Convin Free tier No. 3Free6.5 One bar MaestroQA Free tier No. 4$185/mo6.4 One bar Qualtrics Free tier No. 5$420/mo6.4 No signal Twilio Conversation Intelligence Paid plans No. 6$0.01/mo6.3

The record

Purpose: Clootrack is a Voice of the Customer analytics platform that analyzes customer conversations to uncover experience drivers and actionable insights.
Data sources: It combines online customer conversations with first-party data such as surveys, service calls, website or app feedback, and chatbots.
Analysis: Its patented unsupervised AI identifies themes and experience drivers without predefined taxonomies.
Reporting: Clootrack offers multi-level drill-down reporting, AI Decision Digests, dashboards, and a GenAI copilot.
Integrations: The site states it has 1,000+ integrations and names Salesforce, HubSpot, Zendesk, Freshdesk, Tableau, and Power BI among supported tools.
Data connections: Data can be connected through one-click integrations, APIs, SFTP, or custom pipelines.
Languages: Clootrack says it supports analysis in 95+ languages.
Security: The company states that it is GDPR-compliant and ISO 27001-certified, and its platform page also lists HIPAA and zero data retention.
Data handling: Clootrack says customer data is not stored beyond the contract period or used to train its AI models.
Deployment: The site offers SaaS and self-hosted deployment on the customer's Microsoft Azure cloud.
Trial: Clootrack offers a proof of concept tailored to customer goals with 30-day access before commitment.
Support: Clootrack describes a fully managed service in which data analysts handle setup, customization, and ongoing optimization at no extra cost.
Intended users: The platform is aimed at consumer brands, SaaS companies, management consultants, and private equity or hedge funds.
Company: Clootrack Software Labs Inc. lists its registered office in Claymont, Delaware, USA.

Where it ranks on Freedom251

Is Clootrack yours?

Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.

Claim it free Promote Clootrack

Sources

clootrack.com/platform· checked 3 Oct 2026
clootrack.com· checked 3 Oct 2026
clootrack.com/cx-customer-feedback-data-integrations· checked 3 Oct 2026
clootrack.com/about-us· checked 3 Oct 2026
clootrack.com/solutions/customer-experience/brand-mar· checked 3 Oct 2026
clootrack.com/privacy-policy· checked 3 Oct 2026