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Clootrack
What Clootrack is
Clootrack is a Voice of the Customer analytics platform for examining customer conversations and finding experience drivers. It brings together online conversations and first-party feedback from sources such as surveys, service calls, website or app feedback, and chatbots. Its unsupervised AI identifies themes without requiring predefined taxonomies. Reports include multi-level drill-downs, AI Decision Digests, dashboards, and a GenAI copilot. Clootrack lists more than 1,000 integrations, including Salesforce, HubSpot, Zendesk, Freshdesk, Tableau, and Power BI; data can also come in through APIs, SFTP, or custom pipelines. It says it analyzes more than 95 languages and offers SaaS or self-hosted deployment on a customer's Microsoft Azure cloud. The company states GDPR compliance and ISO 27001 certification, and lists HIPAA and zero data retention. Pricing is on request and based on data volume and integrations. A tailored proof of concept provides 30-day access before commitment.
Who it suits
Clootrack suits consumer brands, SaaS companies, management consultants, and private equity or hedge funds seeking to analyze customer feedback across channels. It may also fit teams that want the company’s managed setup, customization, and ongoing optimization service.
What it does well
- Analyzes feedback across omnichannel sources.
- Unsupervised AI identifies themes without predefined taxonomies.
- Supports analysis in 95+ languages.
- Offers SaaS and Azure self-hosted deployment.
- Tailored proof of concept includes 30-day access.
What to know first
- Pricing is available on request.
- Self-hosted deployment is on the customer's Microsoft Azure cloud.
Limits
Clootrack offers 30-day access for its proof of concept before commitment. Pricing is based on data volume and integrations, and the listed plan has no per-seat user limits.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Custom pricing | Pricing based on data volume and integrations · no per-seat user limits | On request |
As clootrack.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Visit Clootrack's website and request pricing based on data volume and integrations.
- Arrange a proof of concept tailored to your goals for 30-day access before commitment.
- Choose SaaS or self-hosted deployment on your Microsoft Azure cloud.
- Connect data through one-click integrations, APIs, SFTP, or custom pipelines.
- Work with Clootrack's analysts on setup, customization, and ongoing optimization.
Verdict
Clootrack combines customer feedback analysis, reporting, and multiple data connection options in one platform. Consider it if its supported deployment, data handling, and requested pricing suit your organization.
Questions
How much does Clootrack cost?
Pricing is on request and based on data volume and integrations. The listed custom pricing plan has no per-seat user limits.
Can I try Clootrack before committing?
Clootrack offers a proof of concept tailored to customer goals, with 30-day access before commitment.
What deployment options does it offer?
Clootrack offers SaaS and self-hosted deployment on the customer's Microsoft Azure cloud. Its listed platforms are API, self-hosted, and web.
Which integrations are named?
Clootrack says it has 1,000+ integrations and names Salesforce, HubSpot, Zendesk, Freshdesk, Tableau, and Power BI.
What kinds of customer data can it analyze?
It combines online conversations with first-party data such as surveys, service calls, website or app feedback, and chatbots. It supports sentiment, interaction, and text analytics across omnichannel feedback.
What does Clootrack say about data handling and security?
The company states that it is GDPR-compliant and ISO 27001-certified; its platform page also lists HIPAA and zero data retention. It says customer data is not stored beyond the contract period or used to train its AI models.
Facts from Clootrack's own pages
- Analysis
- Its patented unsupervised AI identifies themes and experience drivers without predefined taxonomies. · clootrack.com, 3 Oct 2026
- Company
- Clootrack Software Labs Inc. lists its registered office in Claymont, Delaware, USA. · clootrack.com, 3 Oct 2026
- Data connections
- Data can be connected through one-click integrations, APIs, SFTP, or custom pipelines. · clootrack.com, 3 Oct 2026
- Data handling
- Clootrack says customer data is not stored beyond the contract period or used to train its AI models. · clootrack.com, 3 Oct 2026
- Data sources
- It combines online customer conversations with first-party data such as surveys, service calls, website or app feedback, and chatbots. · clootrack.com, 3 Oct 2026
- Deployment
- The site offers SaaS and self-hosted deployment on the customer's Microsoft Azure cloud. · clootrack.com, 3 Oct 2026
- Headquarters
- Claymont, Delaware, USA · clootrack.com, 28 Sept 2026
- Integrations
- The site states it has 1,000+ integrations and names Salesforce, HubSpot, Zendesk, Freshdesk, Tableau, and Power BI among supported tools. · clootrack.com, 3 Oct 2026
- Intended users
- The platform is aimed at consumer brands, SaaS companies, management consultants, and private equity or hedge funds. · clootrack.com, 3 Oct 2026
- Languages
- Clootrack says it supports analysis in 95+ languages. · clootrack.com, 3 Oct 2026
- Purpose
- Clootrack is a Voice of the Customer analytics platform that analyzes customer conversations to uncover experience drivers and actionable insights. · clootrack.com, 3 Oct 2026
- Reporting
- Clootrack offers multi-level drill-down reporting, AI Decision Digests, dashboards, and a GenAI copilot. · clootrack.com, 3 Oct 2026
- Security
- The company states that it is GDPR-compliant and ISO 27001-certified, and its platform page also lists HIPAA and zero data retention. · clootrack.com, 3 Oct 2026
- Support
- Clootrack describes a fully managed service in which data analysts handle setup, customization, and ongoing optimization at no extra cost. · clootrack.com, 3 Oct 2026
- Trial
- Clootrack offers a proof of concept tailored to customer goals with 30-day access before commitment. · clootrack.com, 3 Oct 2026