Best AI Customer Service Agents in 2026
Updated
57ranked
0free plans on this page
$2/molowest paid tier
14 Oct 2026last checked
0 of 10 with known pricing have a free tier;0 apps show full bars: free, open, on most devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 26 | PypestreamWeb · API | One bar | 1 of 6 | 5.3 | |||
| 27 | Uniphore Self-Service AgentWeb · API | One bar | 1 of 6 | 5.3 | |||
| 28 | IntercomWeb · Android · iPhone | Two bars | No | 3 of 6 | $19/mo | 5.2 | |
| 29 | Konversio PilotSelf-hosted | One bar | 0 of 6 | 5.2 | |||
| 30 | Talkdesk AutopilotWeb | No signal | 1 of 6 | 5.2 | |||
| 31 | UiPath Resolve | One bar | 5.2 | ||||
| 32 | AdaWeb · Android · iPhone · API | Two bars | 3 of 6 | 5.1 | |||
| 33 | ASAPP CXPWeb · Android · iPhone · API | Two bars | 3 of 6 | 5.1 | |||
| 34 | MavenoidWeb · Android · iPhone · API | Two bars | 3 of 6 | 5.1 | |||
| 35 | OsewaWeb · Android · iPhone · API | Two bars | No | 3 of 6 | $59/mo | 5.1 | |
| 36 | boost.aiWeb · API | One bar | 1 of 6 | 5.0 | |||
| 37 | CapacityWeb · API · Extension | One bar | 1 of 6 | 5.0 | |||
| 38 | Casey the Help AgentWeb · Android · iPhone | Two bars | No | 3 of 6 | $2/mo | 5.0 | |
| 39 | Genesys Cloud Agentic Virtual AgentWeb · API | One bar | No | 1 of 6 | $6.25/mo | 5.0 | |
| 40 | LivePerson Conversational CloudWeb | One bar | 1 of 6 | 5.0 | |||
| 41 | Puzzel AIWeb | One bar | 1 of 6 | 5.0 | |||
| 42 | REP AIWeb | One bar | No | 1 of 6 | 5.0 | ||
| 43 | Sprinklr ServiceWeb · API | One bar | 1 of 6 | 5.0 | |||
| 44 | Talkdesk CX CloudWeb | One bar | No | 1 of 6 | $85/mo | 5.0 | |
| 45 | ActivechatWeb · Self-hosted · API | One bar | No | 1 of 6 | 4.9 | ||
| 46 | CustoraWeb | One bar | No | 1 of 6 | $499/mo | 4.9 | |
| 47 | Forethought SolveWeb · API | One bar | 1 of 6 | 4.9 | |||
| 48 | Freshworks Freddy AI AgentWeb | One bar | No | 1 of 6 | $29/mo | 4.9 | |
| 49 | HolpWeb | One bar | No | 1 of 6 | $29.17/mo | 4.9 | |
| 50 | InbentaWeb · API | One bar | 1 of 6 | 4.9 |
Compare all 25 in a table
| # | App | Score | Free plan | Paid from | Supported channels | Workflow actions |
|---|---|---|---|---|---|---|
| 26 | Pypestream | 5.3 | voice, chat, SMS, social | Yes | ||
| 27 | Uniphore Self-Service Agent | 5.3 | voice, chat, text | Yes | ||
| 28 | Intercom | 5.2 | No | |||
| 29 | Konversio Pilot | 5.2 | Yes | |||
| 30 | Talkdesk Autopilot | 5.2 | voice, digital | Yes | ||
| 31 | UiPath Resolve | 5.2 | Yes | |||
| 32 | Ada | 5.1 | No | |||
| 33 | ASAPP CXP | 5.1 | voice, chat, web, digital messaging, mobile apps | Yes | ||
| 34 | Mavenoid | 5.1 | voice, website, embedded widget, mobile app | Yes | ||
| 35 | Osewa | 5.1 | No | 59 /mo | Email, web chat, Slack, Microsoft Teams, WhatsApp, customer portal | Yes |
| 36 | boost.ai | 5.0 | voice, phone, web chat, messaging | Yes | ||
| 37 | Capacity | 5.0 | No | Chat, web, SMS, voice, email | Yes | |
| 38 | Casey the Help Agent | 5.0 | No | voice, web, portals, SMS, WhatsApp | Yes | |
| 39 | Genesys Cloud Agentic Virtual Agent | 5.0 | No | voice, email, web chat, SMS, WhatsApp, Facebook Messenger, Instagram, X direct messages, Apple Messages for Business, open messaging | Yes | |
| 40 | LivePerson Conversational Cloud | 5.0 | No | web, mobile app, SMS, email, WhatsApp, Apple Messages for Business, Facebook Messenger, Instagram, Google RCS Messaging, Google Business Messaging, KakaoTalk, LINE, Viber, WeChat, voice | Yes | |
| 41 | Puzzel AI | 5.0 | chat, voice, email | Yes | ||
| 42 | REP AI | 5.0 | No | |||
| 43 | Sprinklr Service | 5.0 | No | Voice, social media, messaging, WhatsApp, live chat, SMS, email, and online communities | Yes | |
| 44 | Talkdesk CX Cloud | 5.0 | No | voice, web chat, SMS, WhatsApp, Digital Connect | Yes | |
| 45 | Activechat | 4.9 | No | |||
| 46 | Custora | 4.9 | No | 499 /mo | chat | Yes |
| 47 | Forethought Solve | 4.9 | No | chat, email, voice, SMS, Slack, mobile, API | Yes | |
| 48 | Freshworks Freddy AI Agent | 4.9 | No | 29 /mo | Email, web chat, WhatsApp, Facebook, Instagram, and other social messaging channels | Yes |
| 49 | Holp | 4.9 | No | 35 /mo | Website widget; shareable web link; QR code | Yes |
| 50 | Inbenta | 4.9 | No | chat, voice, email, Facebook, WhatsApp, Instagram, X (Twitter), social media | Yes |
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