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Best Verint Open CCaaS Alternatives in 2026

Updated

20 apps from omnichannel contact center software ranked against Verint Open CCaaS on the same published basis.

  1. 1
    Webex App Free plan AndroidiOSMacWebWin Free6.7
    Verint Open CCaaS vs Webex App
  2. 2
    Zoom Scheduler WebWinMacLinuxiOS 5.8
    Verint Open CCaaS vs Zoom Scheduler
  3. 3
    Mitel Secure Cloud AndroidiOSMacWebWin 5.7
    Verint Open CCaaS vs Mitel Secure Cloud
  4. 4
    VICIdial Free trial AndroidapiiOSLinuxself-hosted $400/mo5.6
    Verint Open CCaaS vs VICIdial
  5. 5
    Enghouse CCaaS apiWeb 5.4
    Verint Open CCaaS vs Enghouse CCaaS
  6. 6
    OMniLeads apiLinuxself-hostedWeb 5.4
    Verint Open CCaaS vs OMniLeads
  7. 7
    Puzzel Customer Service Platform apiWeb 5.4
    Verint Open CCaaS vs Puzzel Customer Service Platform
  8. 9
    8x8 Contact Center AndroidapiiOSMacWeb 5.3
    Verint Open CCaaS vs 8x8 Contact Center
  9. 10
    Daktela Contact Center Free trial AndroidapiiOSMacWeb €12/mo5.3
    Verint Open CCaaS vs Daktela Contact Center
  10. 11
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo5.3
    Verint Open CCaaS vs Genesys Cloud CX
  11. 12
    Qiscus Free trial AndroidiOSLinuxMacWeb $115/mo5.3
    Verint Open CCaaS vs Qiscus
  12. 13
    Amazon Connect Free trial AndroidapiiOSWeb 5.2
    Verint Open CCaaS vs Amazon Connect
  13. 14
    Ameyo Contact Center apiself-hostedWeb 5.2
    Verint Open CCaaS vs Ameyo Contact Center
  14. 15
    AnyMeeting AndroidiOSMacWebWin $27.99/mo5.2
    Verint Open CCaaS vs AnyMeeting
  15. 16
    Avaya Aura Private Cloud AndroidapiiOSMacWeb 5.2
    Verint Open CCaaS vs Avaya Aura Private Cloud
  16. 17
    Exotel Contact Center Free trial apiLinuxMacWebWin $70/mo5.2
    Verint Open CCaaS vs Exotel Contact Center
  17. 18
    GoTo Contact Center AndroidiOSMacWebWin 5.2
    Verint Open CCaaS vs GoTo Contact Center
  18. 19
    Luware Nimbus Free trial AndroidapiiOSWeb $85/mo5.2
    Verint Open CCaaS vs Luware Nimbus
  19. 20
    storm CONTACT apiWeb 5.2
    Verint Open CCaaS vs storm CONTACT
  20. 21
    Agentforce Contact Center WebiOSAndroid $50/mo5.1
    Verint Open CCaaS vs Agentforce Contact Center

Verint Open CCaaS alternatives compared

#AppScoreFree planFromRuns on
1Webex App6.7Free planFreeAndroid, iOS, Mac, Web, Windows
2Zoom Scheduler5.8No—Web, Windows, Mac, Linux, iOS, Android
3Mitel Secure Cloud5.7No—Android, iOS, Mac, Web, Windows
4VICIdial5.6No$400/moAndroid, API, iOS, Linux, self-hosted, Web
5Enghouse CCaaS5.4No—API, Web
6OMniLeads5.4No—API, Linux, self-hosted, Web
7Puzzel Customer Service Platform5.4No—API, Web
98x8 Contact Center5.3No—Android, API, iOS, Mac, Web, Windows
10Daktela Contact Center5.3No€12/moAndroid, API, iOS, Mac, Web, Windows
11Genesys Cloud CX5.3No$75/moWeb, Windows, Mac, iOS, Android
12Qiscus5.3No$115/moAndroid, iOS, Linux, Mac, Web, Windows
13Amazon Connect5.2No—Android, API, iOS, Web
14Ameyo Contact Center5.2No—API, self-hosted, Web
15AnyMeeting5.2No$27.99/moAndroid, iOS, Mac, Web, Windows
16Avaya Aura Private Cloud5.2No—Android, API, iOS, Mac, Web, Windows
17Exotel Contact Center5.2No$70/moAPI, Linux, Mac, Web, Windows
18GoTo Contact Center5.2No—Android, iOS, Mac, Web, Windows
19Luware Nimbus5.2No$85/moAndroid, API, iOS, Web
20storm CONTACT5.2No—API, Web
21Agentforce Contact Center5.1No$50/moWeb, iOS, Android
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Questions about Verint Open CCaaS alternatives

What is the best alternative to Verint Open CCaaS?

Webex App, number 1 in omnichannel contact center software with a score of 6.7 out of 10. The others here: Zoom Scheduler, Mitel Secure Cloud, VICIdial and 16 more.

What is the best free alternative to Verint Open CCaaS?

Webex App is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.