Freedom251
For vendors
AdvertiseTop spots, featured rows, home sponsor Get listedAdd a product we don't cover yet Claim a listingFree: verify the domain, then correct your page Vendor dashboardNumbers, orders and placements
Vendor dashboard

Best Unity Contact Center Alternatives in 2026

Updated

20 apps from customer service gamification software ranked against Unity Contact Center on the same published basis.

  1. 1
    BoardQ Free plan apiWeb $8.99/mo6.3
    Unity Contact Center vs BoardQ
  2. 2
    Freshdesk Free plan api $19/mo6.3
    Unity Contact Center vs Freshdesk
  3. 3
    MaestroQA Free plan extensionWeb $185/mo6.3
    Unity Contact Center vs MaestroQA
  4. 4
    AmplifAI Quality Assurance apiself-hostedWeb 5.4
    Unity Contact Center vs AmplifAI Quality Assurance
  5. 5
    LiveAgent Free trial api $15/mo5.4
    Unity Contact Center vs LiveAgent
  6. 6
    Talkdesk Quality Management Web $165/mo5.3
    Unity Contact Center vs Talkdesk Quality Management
  7. 8
    EvaluAgent Web 5.2
    Unity Contact Center vs EvaluAgent
  8. 9
    Genesys Workforce Engagement Management AndroidiOSMacWebWin £2.33/mo5.2
    Unity Contact Center vs Genesys Workforce Engagement Management
  9. 10
    OneContact Gamification Web 5.2
    Unity Contact Center vs OneContact Gamification
  10. 11
    Trakdesk api $9.99/mo5.2
    Unity Contact Center vs Trakdesk
  11. 12
    Aspect League Web 5.1
    Unity Contact Center vs Aspect League
  12. 13
    Hoopla Free trial AndroidapiiOSWeb 5.1
    Unity Contact Center vs Hoopla
  13. 14
    RingCentral RingCX apiMacWebWin $65/mo5.1
    Unity Contact Center vs RingCentral RingCX
  14. 15
    TouchPoint One A-GAME Flex AndroidiOSWeb $29.23/mo5.1
    Unity Contact Center vs TouchPoint One A-GAME Flex
  15. 16
    Vonage SMS API Free trial AndroidapiiOSWeb 5.1
    Unity Contact Center vs Vonage SMS API
  16. 17
    Five9 Interaction Analytics apiWeb $119/mo5.0
    Unity Contact Center vs Five9 Interaction Analytics
  17. 18
    Gamifier Free trial apiiOSWeb $3/mo5.0
    Unity Contact Center vs Gamifier
  18. 19
    Geckoboard WebiOSAndroid $79/mo5.0
    Unity Contact Center vs Geckoboard
  19. 20
    Talkdesk CX Cloud Web $85/mo5.0
    Unity Contact Center vs Talkdesk CX Cloud
  20. 21
    Centrical apiWeb 4.9
    Unity Contact Center vs Centrical

Unity Contact Center alternatives compared

#AppScoreFree planFromRuns on
1BoardQ6.3Free plan$8.99/moAPI, Web
2Freshdesk6.3Free plan$19/moAPI
3MaestroQA6.3Free plan$185/moBrowser, Web
4AmplifAI Quality Assurance5.4No—API, self-hosted, Web
5LiveAgent5.4No$15/moAPI
6Talkdesk Quality Management5.3No$165/moWeb
8EvaluAgent5.2No—Web
9Genesys Workforce Engagement Management5.2No£2.33/moAndroid, iOS, Mac, Web, Windows
10OneContact Gamification5.2No—Web
11Trakdesk5.2No$9.99/moAPI
12Aspect League5.1No—Web
13Hoopla5.1No—Android, API, iOS, Web
14RingCentral RingCX5.1No$65/moAPI, Mac, Web, Windows
15TouchPoint One A-GAME Flex5.1No$29.23/moAndroid, iOS, Web
16Vonage SMS API5.1No—Android, API, iOS, Web
17Five9 Interaction Analytics5.0No$119/moAPI, Web
18Gamifier5.0No$3/moAPI, iOS, Web
19Geckoboard5.0No$79/moWeb, iOS, Android
20Talkdesk CX Cloud5.0No$85/moWeb
21Centrical4.9No—API, Web
Make your app an alternative to Unity Contact Center

The sponsored alternative slot on this page is labelled Sponsored.

See the price

Questions about Unity Contact Center alternatives

What is the best alternative to Unity Contact Center?

BoardQ, number 1 in customer service gamification software with a score of 6.3 out of 10. The others here: Freshdesk, MaestroQA, AmplifAI Quality Assurance and 16 more.

What is the best free alternative to Unity Contact Center?

BoardQ is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.