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No. 61 of 101 ·Help desk software

Trakdesk

API · paid plans from $9.99/mo

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Freedom report

One barScore 5.5

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely0 of 6 device platforms
  • DocumentedPlans, terms and facts published

Trakdesk is ranked #61 of 101 in help desk software on Freedom251, made by Trakdesk (Mableton, Georgia, USA). It runs on API. Paid plans start at $9.99/mo.

Trakdesk plans and pricing

All plans
Starter $9.99/mo billed annually Email to ticket · Custom domain · Ticket time tracking · Single business hour · Multiple email accounts · Satisfaction surveys trakdesk.com · 19 Sept 2026
Professional $16.99/mo billed annually Announcements · Multiple business hours · Multiple SLA policies · Company and group SLA · Multiple ticket forms · Custom DKIM trakdesk.com · 19 Sept 2026
Business $24.99/mo billed annually Game mechanics · Portal customization · Advanced reports · Scheduled reports · Ticket scheduler · Quotes and invoices trakdesk.com · 19 Sept 2026
Enterprise $44.99/mo billed annually Custom email server · Custom SSL certificate · IP whitelisting · Security audit report · $49.99 per agent, billed monthly trakdesk.com · 19 Sept 2026

Compared on help desk software

Free plan
Yes
Paid from
$9.99/user/mo

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