Side by side
BoardQ vs Trakdesk
Both stand on customer service gamification software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan APIWeb
BoardQ provides a free entry point for small leaderboard needs and paid plans with higher board limits. Check its platform availability and integration needs, particularly where Google Sheets is concerned because that integration is listed as beta.
Visit BoardQ Free plan API
Trakdesk lists core ticket and customer-support tools across plans, with more specialized features in higher tiers. Compare the annual plan prices and note Enterprise's additional per-agent monthly figure.
Visit TrakdeskThe facts
| BoardQ | Trakdesk | |
|---|---|---|
| Free plan | Yes | Yes |
| Open source | No | Not published |
| Runs on | API, Web | API |
| Lowest paid plan | Premium: $8.99 a month | Starter: $9.99 a month |
| Plans published | 3 | 4 |
| Maker | Not published | Trakdesk |
| Website | boardq.io | trakdesk.com |
| On customer service gamification software | #1 of 26 | #5 of 26 |
BoardQ: what it does well
- Real-time updates go to connected screens.
- Boards can be shared by QR code or embedded.
- REST API is available on the free plan.
- Google Sheets sync reflects spreadsheet edits.
- Custom columns can show several KPIs.
What to know first
- Basic allows up to 2 leaderboards.
- No mobile app is listed.
- Premium costs $8.99 a month.
- Enterprise costs $89 a month.
Trakdesk: what it does well
- Free plan and 30-day trial are listed.
- Shared inbox, ticket automation, and SLA management are included.
- Starter includes multiple email accounts and satisfaction surveys.
- Higher tiers list advanced reporting and security options.
What to know first
- Starter costs $9.99/user/mo billed annually.
- Enterprise lists $49.99 per agent billed monthly.
- API is the only platform listed.
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