Freedom251 › Customer Service Gamification Software
Five9 Gamification
What Five9 Gamification is
Five9 Gamification is a paid product for adding game-style participation mechanics to workplace activities. Its listed mechanics include points, badges, goals, challenges, and rewards. Organizations can schedule challenges, provide a rewards catalog, and show an individual-scope leaderboard. Single sign-on is supported for account access. Five9 lists the product as founded in 2001 and headquartered in San Ramon, California, USA. Pricing is available on request rather than shown as a published amount. The combination of scheduled challenges, individual rankings, and catalog-based rewards gives teams defined ways to structure participation. Points, badges, goals, and challenges supply the activity elements, while the rewards catalog provides an associated incentive system. Single sign-on adds an access option for organizations using that authentication method.
Who it suits
It suits organizations seeking scheduled challenges, individual leaderboards, points, badges, goals, and rewards. Teams that require single sign-on can use the listed access option.
What it does well
- Includes points, badges, goals, challenges, and rewards
- Rewards catalog available
- Challenge scheduling supported
- Individual leaderboards
- Single sign-on supported
What to know first
- Pricing is available on request
- Paid product
Verdict
Five9 Gamification provides a defined set of points, badges, goals, challenges, rewards, and individual leaderboards. Pricing requires a request, while single sign-on and challenge scheduling are listed capabilities.