Best TouchPoint One Quality Management Alternatives in 2026
Updated
20 apps from call center quality management software ranked against TouchPoint One Quality Management on the same published basis.
- 1TouchPoint One Quality Management vs Convin
- 2TouchPoint One Quality Management vs QualityDesk
- 3TouchPoint One Quality Management vs MaestroQA
- 4TouchPoint One Quality Management vs Voxjar
- 5TouchPoint One Quality Management vs Abacus QMS
- 6TouchPoint One Quality Management vs AmplifAI Quality Assurance
- 7TouchPoint One Quality Management vs ImpactCX Manual Quality Management
- 8TouchPoint One Quality Management vs TELUS Digital Agent Quality Insights
- 9TouchPoint One Quality Management vs Click2Coach
- 10TouchPoint One Quality Management vs EvaluAgent
- 11TouchPoint One Quality Management vs CallMiner Quality Management
- 12TouchPoint One Quality Management vs MyQM Auto QA
- 13TouchPoint One Quality Management vs Primas
- 14TouchPoint One Quality Management vs Call Optix
- 15TouchPoint One Quality Management vs Enthu.AI
- 16TouchPoint One Quality Management vs Medallia
- 17TouchPoint One Quality Management vs MiaRec
- 18TouchPoint One Quality Management vs Observe.AI Conversation Intelligence
- 19TouchPoint One Quality Management vs OttoQA
- 20TouchPoint One Quality Management vs QUALICORE
TouchPoint One Quality Management alternatives compared
| # | App | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Convin | 6.5 | Free plan | Free | Android, iOS, Web |
| 2 | QualityDesk | 6.5 | Free plan | €339/mo | Android, iOS, Web |
| 3 | MaestroQA | 6.4 | Free plan | $185/mo | Browser, Web |
| 4 | Voxjar | 6.4 | Free plan | $90/mo | Web |
| 5 | Abacus QMS | 5.4 | No | — | API |
| 6 | AmplifAI Quality Assurance | 5.4 | No | — | API, self-hosted, Web |
| 7 | ImpactCX Manual Quality Management | 5.4 | No | $15/mo | Android, API, Browser, iOS, Linux, Mac, self-hosted, Web, Windows |
| 8 | TELUS Digital Agent Quality Insights | 5.4 | No | — | Web |
| 9 | Click2Coach | 5.3 | No | — | — |
| 10 | EvaluAgent | 5.3 | No | — | Web |
| 11 | CallMiner Quality Management | 5.1 | No | — | API |
| 12 | MyQM Auto QA | 5.1 | No | — | Web |
| 13 | Primas | 5.1 | No | — | — |
| 14 | Call Optix | 5.0 | No | $149/mo | API, Web |
| 15 | Enthu.AI | 5.0 | No | $59/mo | Web |
| 16 | Medallia | 5.0 | No | — | — |
| 17 | MiaRec | 5.0 | No | $25/mo | API, self-hosted, Web |
| 18 | Observe.AI Conversation Intelligence | 5.0 | No | — | Web |
| 19 | OttoQA | 5.0 | No | $1.01/mo | Web |
| 20 | QUALICORE | 5.0 | No | ZAR 160/mo | API, Web |
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Questions about TouchPoint One Quality Management alternatives
What is the best alternative to TouchPoint One Quality Management?
Convin, number 1 in call center quality management software with a score of 6.5 out of 10. The others here: QualityDesk, MaestroQA, Voxjar and 16 more.
What is the best free alternative to TouchPoint One Quality Management?
Convin is the best-ranked alternative with a free plan. 4 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.

































