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Best OpenText Contact Center Analytics Alternatives in 2026

Updated

20 apps from call center speech analytics software ranked against OpenText Contact Center Analytics on the same published basis.

  1. 1
    Convin Free plan AndroidiOSWeb Free6.5
    OpenText Contact Center Analytics vs Convin
  2. 2
    Feelingstream apiMacself-hostedWebWin 5.5
    OpenText Contact Center Analytics vs Feelingstream
  3. 3
    SESTEK Text-to-Speech apiLinuxself-hostedWin 5.5
    OpenText Contact Center Analytics vs SESTEK Text-to-Speech
  4. 4
    AmplifAI Quality Assurance apiself-hostedWeb 5.4
    OpenText Contact Center Analytics vs AmplifAI Quality Assurance
  5. 5
    CallMiner Eureka apiWeb 5.4
    OpenText Contact Center Analytics vs CallMiner Eureka
  6. 6
    Level AI Contact Center Analytics apiWeb 5.4
    OpenText Contact Center Analytics vs Level AI Contact Center Analytics
  7. 7
    MaxContact Auto QA apiWeb 5.4
    OpenText Contact Center Analytics vs MaxContact Auto QA
  8. 8
    QEval apiWeb 5.4
    OpenText Contact Center Analytics vs QEval
  9. 9
    Xdroid Customer Interaction Intelligence Platform apiself-hostedWeb 5.4
    OpenText Contact Center Analytics vs Xdroid Customer Interaction Intelligence Platform
  10. 10
    CallCabinet self-hostedWeb 5.3
    OpenText Contact Center Analytics vs CallCabinet
  11. 11
    Oryx QA Free trial Web 5.3
    OpenText Contact Center Analytics vs Oryx QA
  12. 12
    Uniphore U-Assist Web 5.3
    OpenText Contact Center Analytics vs Uniphore U-Assist
  13. 13
    Verint Speech Analytics self-hostedWeb 5.3
    OpenText Contact Center Analytics vs Verint Speech Analytics
  14. 14
    Vonage Conversation Analyzer Web 5.3
    OpenText Contact Center Analytics vs Vonage Conversation Analyzer
  15. 15
    DialConnection Speech Analytics Web 5.2
    OpenText Contact Center Analytics vs DialConnection Speech Analytics
  16. 16
    EvaluAgent Web 5.2
    OpenText Contact Center Analytics vs EvaluAgent
  17. 17
    intalk.io AI Voice Analytics Web 5.2
    OpenText Contact Center Analytics vs intalk.io AI Voice Analytics
  18. 18
    Balto QA apiMacWebWin 5.1
    OpenText Contact Center Analytics vs Balto QA
  19. 19
    JustCall Speech Analytics AndroidiOSWeb $29/mo5.1
    OpenText Contact Center Analytics vs JustCall Speech Analytics
  20. 21
    Happitu Web $250/mo5.0
    OpenText Contact Center Analytics vs Happitu

OpenText Contact Center Analytics alternatives compared

#AppScoreFree planFromRuns on
1Convin6.5Free planFreeAndroid, iOS, Web
2Feelingstream5.5API, Mac, self-hosted, Web, Windows
3SESTEK Text-to-Speech5.5API, Linux, self-hosted, Windows
4AmplifAI Quality Assurance5.4API, self-hosted, Web
5CallMiner Eureka5.4API, Web
6Level AI Contact Center Analytics5.4API, Web
7MaxContact Auto QA5.4API, Web
8QEval5.4API, Web
9Xdroid Customer Interaction Intelligence Platform5.4API, self-hosted, Web
10CallCabinet5.3self-hosted, Web
11Oryx QA5.3Web
12Uniphore U-Assist5.3Web
13Verint Speech Analytics5.3self-hosted, Web
14Vonage Conversation Analyzer5.3Web
15DialConnection Speech Analytics5.2Web
16EvaluAgent5.2Web
17intalk.io AI Voice Analytics5.2Web
18Balto QA5.1API, Mac, Web, Windows
19JustCall Speech Analytics5.1No$29/moAndroid, iOS, Web
21Happitu5.0No$250/moWeb
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Questions about OpenText Contact Center Analytics alternatives

What is the best alternative to OpenText Contact Center Analytics?

Convin, number 1 in call center speech analytics software with a score of 6.5 out of 10. The others here: Feelingstream, SESTEK Text-to-Speech, AmplifAI Quality Assurance and 16 more.

What is the best free alternative to OpenText Contact Center Analytics?

Convin is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.