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Vox Analytics
What Vox Analytics is
Vox Analytics is web software for analyzing customer or service interactions. It includes compliance monitoring, automatic topic detection, and agent coaching tools. These functions can help organizations review conversations for compliance, identify recurring subjects, and support agents with coaching workflows. Vox Analytics does not provide live call analysis, so its listed capabilities do not include real-time review during a call. The service is offered on a paid basis, with pricing available on request rather than a published amount. There is no free plan. Vox Analytics runs on the web, making it accessible through a browser. Its maker is headquartered in São Paulo, Brazil. Teams evaluating the product can request pricing and assess whether its compliance, topic detection, and coaching features fit their review process.
Who it suits
Vox Analytics suits organizations that need compliance monitoring, topic detection, and agent coaching through a web platform. It is intended for paid deployments rather than users seeking a free plan or live call analysis.
What it does well
- Compliance monitoring is included
- Automatic topic detection is available
- Agent coaching tools are provided
- Runs on the web
What to know first
- No free plan
- Pricing is available only on request
- No live call analysis
Verdict
Vox Analytics combines compliance monitoring, topic detection, and agent coaching in a web-based paid product. Its lack of live call analysis and published pricing may matter when comparing options.
Facts from Vox Analytics's own pages
- Headquarters
- São Paulo, Brazil · voxsolucoes.com.br, 4 Oct 2026