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TabaTalk AI Speech Analytics
What TabaTalk AI Speech Analytics is
TabaTalk AI Speech Analytics is a web-based contact-center service with communication, analytics, and agent-support tools. Its Connect plan costs $49 a month, billed monthly with a 12-month commitment, and includes a softphone, SMS, web chat, routing and queuing, and CRM integrations. Elevate costs $75 a month under the same billing and commitment terms. It adds AI Speech Analytics with live call analysis, sentiment analysis, compliance monitoring, automatic topic detection, and agent coaching tools. Elevate also includes an AI predictive dialer, omnichannel support, a chatbot, APIs, and webhooks. Optimise uses flexible pricing and custom agreements, with guided onboarding, training, and bespoke integrations. The listed starting price is $49/user/mo. There is no free plan. Buyers can choose communication features, an analytics-focused tier, or a custom arrangement, depending on their contact-center needs.
Who it suits
It suits contact-center teams needing web communications, call analysis, compliance monitoring, or agent coaching. Organizations wanting custom agreements and integrations can consider Optimise.
What it does well
- Live call analysis and sentiment analysis
- Compliance monitoring and topic detection
- Agent coaching tools
- Softphone, SMS, and web chat
- CRM integrations and routing
What to know first
- No free plan
- Elevate requires a 12-month commitment
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Connect | Plans are billed monthly with a 12-month commitment. · Softphone · SMS · Web chat · Routing and queuing · CRM integrations | $49 a month |
| Elevate | Plans are billed monthly with a 12-month commitment. · AI predictive dialer · Omnichannel · Chatbot · AI Speech Analytics · APIs and webhooks | $75 a month |
| Optimise | Flexible pricing · Custom agreements · Guided onboarding and training · Bespoke integrations | On request |
As tabatalk.com lists them, read 24 Sept 2026. The maker's own page has the final word.
Verdict
TabaTalk offers a clear progression from communication tools to speech analytics and custom services. Elevate is the listed choice for teams specifically seeking AI speech analytics.