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Xima Speech Analytics
What Xima Speech Analytics is
Xima Speech Analytics is web-based software for examining customer interactions and supporting call-quality work. It provides live call analysis, sentiment analysis, automatic topic detection, and compliance monitoring. Agent coaching tools help teams apply interaction findings during coaching. The Speech Analytics add-on is described as analyzing 100% of customer interactions. Xima’s Elite plan costs $40 a month, billed monthly, and includes AI Insights, Auto QA, Messaging AI, Transcription, Speech Analytics, and AI Quality Management. The listed starting price is $40 per user per month. There is no free plan. Xima Software was founded in 2007 and is headquartered in South Jordan, Utah, United States. The web platform brings interaction analysis, compliance checks, and coaching functions together for organizations reviewing customer conversations and agent performance.
Who it suits
It suits teams that analyze customer interactions, monitor compliance, and coach agents. Organizations seeking web-based speech analysis can use the listed Elite plan or add-on.
What it does well
- Live call analysis
- Sentiment and topic detection
- Compliance monitoring
- Agent coaching tools
- Add-on analyzes all customer interactions
What to know first
- No free plan
- Starting price is $40 per user monthly
- Web platform only
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Elite | Billed monthly · AI Insights · Auto QA · Messaging AI · Transcription · Speech Analytics · AI Quality Management | $40 a month |
| Speech Analytics add-on | Analyze 100% of customer interactions | On request |
As ximasoftware.com lists them, read 24 Sept 2026. The maker's own page has the final word.
Verdict
Xima Speech Analytics focuses on interaction analysis with sentiment, topic, compliance, and coaching capabilities. Its paid Elite plan bundles several AI and quality-management features.
Facts from Xima Speech Analytics's own pages
- Founded
- 2007 · ximasoftware.com, 4 Oct 2026
- Headquarters
- South Jordan, Utah, United States · ximasoftware.com, 4 Oct 2026