Freedom251
For vendors
AdvertiseTop spots, featured rows, home sponsor Get listedAdd a product we don't cover yet Claim a listingFree: verify the domain, then correct your page Vendor dashboardNumbers, orders and placements
Vendor dashboard
No. 33 of 38 ·Call Center Speech Analytics Software

NICE Interaction Analytics

Web

Visit site Alternatives

Freedom report

No signalScore 4.8

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely1 of 6 device platforms
  • DocumentedThinly documented

NICE Interaction Analytics is ranked #33 of 38 in call center speech analytics software on Freedom251. It runs on Web. There is no free plan.

NICE Interaction Analytics plans and pricing

All plans
Interaction Analytics Essentials Not published Continuous insights · Out-of-the-box detection of entities, topics, and outcomes · AI sentiment analysis · Frustration detection nice.com · 20 Sept 2026
Interaction Analytics Advanced Not published AutoDiscovery · Topic AI intent and activity models · Copilot for Analytics conversational filtering and search · Optional CSAT and Sales Effectiveness AI models nice.com · 20 Sept 2026

Compared on call center speech analytics software

Free plan
No
Sentiment analysis
Yes

Best NICE Interaction Analytics alternatives

See all 20
Two bars Convin Free tier No. 1Free6.5 One bar Feelingstream Paid plans No. 2—5.5 No signal SESTEK Text-to-Speech Paid plans No. 3—5.5 No signal AmplifAI Quality Assurance Paid plans No. 4—5.4 No signal CallMiner Eureka Paid plans No. 5—5.4 No signal Level AI Contact Center Analytics Paid plans No. 6—5.4