Instead of Custify
Custify alternatives
Custify is built for B2B SaaS customer success teams that need customer data, product usage, adoption, health scores and lifecycle details in one Customer 360 dashboard. Teams can set custom KPIs, follow health trends and use playbooks to assign tasks or reminders when customer metrics change. CustifyAI adds conversation summaries, natural-language queries and help configuring scores and workflows around company rules. It connects CRM, billing, support and marketing data, with guided onboarding and integration assistance.
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Customer Health Compass
Free plan WebTeams wanting free, spreadsheet-based health reporting — Customer Health Compass turns Google Sheets into a health dashboard with adjustable scores and historical reporting, rather than Custify’s broader customer success workflows.
Free plan Visit site - 2
Exeechain
Free plan APIWebTeams focused on billing risk and verified revenue — Exeechain centers churn scoring on billing events and adds revenue forecasts and a revenue impact ledger alongside approval-gated retention workflows.
Free plan · paid from $299/mo Visit site - 3
FirstDistro
Free plan APIWebTeams prioritizing accounts by revenue at risk — FirstDistro combines account and revenue intelligence with lead prioritization, workspace-based AI answers and email or Slack risk alerts.
Free plan · paid from $49/mo Visit site - 4
GainTrace
Free plan APISelf-hostedWebTeams wanting explainable scores and built-in workflows — GainTrace refreshes weighted health inputs every six hours, explains score drivers and offers 19 built-in workflows.
Free plan · paid from $82/mo (annual) Visit site - 5
UserMotion
Free plan APIWebTeams combining lead intelligence with customer success — UserMotion pairs predictive B2B SaaS lead scoring and buying signals with Customer 360 health scoring and GTM playbooks.
Free plan · paid from $199/mo · 14-day trial Visit site - 6
Customerscore.io
Paid APIWebSaaS teams wanting AI-supported churn and expansion signals — Customerscore.io adds an AI agent, Slack alerts, an MCP server and a HubSpot app for health scores and account opportunities.
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Planhat
Paid APIWebB2B enterprises configuring broader commercial operations — Planhat can operate as a customer success platform, CRM, PSA or configured all-in-one platform, with 24/5 support.
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EverAfter
Free plan Web - 9
CSSignal
Free trial Web - 10
Startdeliver
Free trial AndroidAPIiPhone+1 - 11
Akita
Paid APIWeb - 12
Mango CS
Paid AndroidAPIExtension+2 - 13
Successifier
Free trial APIWeb - 14
Certinia Customer Success Cloud
Paid APIWeb - 15
ClientSuccess
Paid Web - 16
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UserIQ
Free trial Web - 18
Vitally
Free trial APIWeb - 19
Skalin
Paid APIWeb - 20
Freshsuccess
Paid APIWeb - 21
RevSetter
Paid API - 22
SmartKarrot
Paid APIWeb - 23
Klynk Orchestra
Paid - 24
Gainsight Customer Success
Paid AndroidiPhoneWeb - 25
SuccessGuardian
Paid Web - 26
Velaris
Paid Web - 27
ChurnZero
Paid Web - 28
ZapScale
Paid Web
Teams may look elsewhere for a free plan, a different scoring approach or a broader sales and revenue workflow. Custify offers API and web access, with custom pricing on request, and is designed for customer success managers and B2B SaaS businesses. When switching, weigh how a product scores risk, triggers follow-up, connects to your stack and supports customer-facing work. Some options focus more narrowly on spreadsheet-based reporting or lead prioritization, while others add billing signals, revenue forecasting or configurable commercial operations.