Calyx

Calyx is clinic-management software for UK aesthetic and skin practices, combining day-to-day administration with tools for patient self-service. It is a particularly good fit for solo practitioners and growing clinics that want records, scheduling and payments in one system.

Overview

Calyx brings bookings, prescriptions, consent and payments together with patient records. A patient profile can connect clinical notes, consent forms, treatment history, photos and billing, making it easier for staff to keep care documentation and account activity in one place. Digital forms and inventory tracking add useful operational coverage.

Its calendar checks practitioner, room and equipment availability, and supports deposits plus automated SMS and email reminders. That is a practical advantage for clinics coordinating more than just staff schedules. Patients can also book appointments, review treatment history and balances, read aftercare guides, and message the clinic through a portal carrying the clinic’s branding.

Key features

Clinical notes and data handling

Calyx Refine restructures shorthand clinical notes. The maker says it does not add details, and a clinician must approve each summary before it is saved. That approval requirement keeps clinical responsibility with the practitioner rather than treating generated text as a finished record. AI note tools are optional; when used, clinical text is shared with the AI provider under zero data retention and is not used to train its models.

The privacy policy describes access controls, encryption in transit and at rest, and separation between clinics. Calyx describes its records as UK GDPR compliant and its audit trails as CQC-ready. Those are relevant safeguards for UK clinics, but Calyx does not support HIPAA, so it is not the right choice for practices that require that standard.

Integrations and migration

Stripe, Square, Xero, Klarna and WhatsApp Business are available integrations. QuickBooks, Google Calendar, Apple Calendar, Calendly and Zapier are marked as coming soon, so clinics that depend on those connections should not plan around them yet. Calyx says it will migrate historical clinical notes, consent forms, patient databases and future bookings for free, which can reduce the effort of switching systems.

Pricing

The free plan is genuinely useful for a small practice: it supports up to two practitioners and 100 patients, requires no credit card and costs nothing. Its 1% transaction fee on card payments is the main trade-off, and the patient cap makes it a starting point rather than a long-term fit for a busy clinic.

Professional costs $249 a month and supports up to eight practitioners at one location, with 500 AI note summaries per month and a 30-day free trial. A card is required for the trial. This is the natural upgrade for a single-site clinic that has outgrown the free limits but does not need multiple locations.

Clinic Pro costs $499 a month, with full payment billed at signup. It allows unlimited practitioners across up to three sites, includes priority support and permits up to 10,000 marketing emails per month. It suits larger or multi-site operations, though the upfront payment term is worth weighing against the lower-commitment free plan and trial.

Enterprise uses bespoke pricing, with unlimited locations, centralised reporting, a named support contact, dedicated account management, custom onboarding and staff training. It is aimed at larger organisations that need a tailored rollout rather than a fixed self-serve plan.

Platforms

Calyx is available on Android, iOS and the web. Its mobile access covers schedules, patients, clinical tools, tasks and finances, giving practitioners a way to manage clinic work from a phone as well as a browser.

Who it's for

Calyx is best suited to UK aesthetic and skin clinics that want appointment coordination, clinical documentation and patient-facing self-service in one platform. Solo practitioners can start without a subscription, while clinics with more practitioners or locations can move to plans with larger capacity. It is less suitable for practices that need HIPAA support or rely on integrations that are still coming soon.

Pros and cons

• Connected patient profiles: notes, consent, treatment history, photos and billing sit together, reducing fragmentation between clinical and payment records.
• Resource-aware scheduling: practitioner, room and equipment availability are checked alongside deposits and reminders, which matters for treatment-led clinics.
• Patient self-service: the branded portal combines booking, aftercare, messaging and balance visibility, reducing the need to handle every patient interaction manually.
• Restrained AI workflow: summaries require clinician approval, and optional AI use has stated zero-retention and no-training protections.
• Free-plan ceiling: two practitioners and 100 patients may be restrictive as a practice grows, and card payments carry a 1% fee.
• Limited integration readiness: several common calendar and automation connections are coming soon rather than currently available.
• No HIPAA support: clinics that require HIPAA compliance should choose another system.

Alternatives

Med Spa Software and Medical Spa Scheduling Software are category roundups for comparing options across those needs.

Consider Nextech if you want a paid alternative available on iOS, macOS, web and Windows. Symplast is another paid option with Android, iOS, macOS, web and Windows support, and its Launch and Growth plans are presented without fixed prices.

BoomerangFX may suit practices considering separate practice-management and AI lead-generation subscriptions; pricing is available through a demo request. Moxie uses performance-based pricing with no fixed monthly fee, with details provided after a call.

Zdrovia is worth comparing if a web-based freemium option is a priority; it has a free plan and a Small Practice plan shown at $49 a month, alongside a stated early-adopter rate arrangement. AestheticsPro is a paid Android, iOS and web alternative with Pro-Plus at $160 a month for two users, with additional users priced separately.

Boulevard is another paid Android, iOS and web option, with listed Essentials and Premier plans. Clinicminds offers iOS, macOS, web and Windows access, a free trial and a subscription starting at €160 a month.

Verdict

Calyx is a strong choice for UK aesthetic and skin clinics that want scheduling, connected patient records, payments and a branded portal without assembling separate tools. Its free tier gives solo practitioners a low-cost entry point, and its higher plans provide a clear path to more staff and locations. Look elsewhere if HIPAA support is essential, or if your workflow depends on integrations that have not yet arrived.