Best Customer Self-Service Software in 2026
Updated
43ranked
0free plans on this page
$20/molowest paid tier
11 Oct 2026last checked
0 of 9 with known pricing have a free tier;0 apps show full bars: free, open, on most devices and documented.
| # | App | Signal | Free tier | Open code | Devices | From | Score |
|---|---|---|---|---|---|---|---|
| 26 | LivePerson Conversational CloudWeb | One bar | 1 of 6 | 5.0 | |||
| 27 | Pega Customer ServiceAPI | No signal | 0 of 6 | 5.0 | |||
| 28 | BoldDeskAPI | One bar | No | 0 of 6 | $99/mo | 4.9 | |
| 29 | eGain SelfService+AIWeb · API | One bar | No | 1 of 6 | $20/mo | 4.9 | |
| 30 | Forethought SolveWeb · API | One bar | 1 of 6 | 4.9 | |||
| 31 | InbentaWeb · API | One bar | 1 of 6 | 4.9 | |||
| 32 | Oracle Fusion Cloud MarketingWeb | One bar | 1 of 6 | 4.9 | |||
| 33 | OwlDeskWeb | One bar | No | 1 of 6 | $42/mo | 4.9 | |
| 34 | Salesforce Service CloudAPI | One bar | No | 0 of 6 | $25/mo | 4.9 | |
| 35 | SierraWeb | One bar | 1 of 6 | 4.9 | |||
| 36 | UnthreadWeb · API | One bar | No | 1 of 6 | $75/mo | 4.9 | |
| 37 | Zendesk GuideWeb | One bar | No | 1 of 6 | $55/mo | 4.9 | |
| 38 | Capacity | One bar | 4.8 | ||||
| 39 | DixaAPI | One bar | No | 0 of 6 | €89/mo | 4.8 | |
| 40 | HappyFox Help DeskAPI | One bar | No | 0 of 6 | $24/mo | 4.8 | |
| 41 | TeamSupportAPI | One bar | No | 0 of 6 | $45/mo | 4.8 | |
| 42 | HelpshiftAPI | No signal | 0 of 6 | 4.7 | |||
| 43 | Kapture Self-ServeWeb · API | No signal | 1 of 6 | 4.7 |
Compare all 18 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Customer portal | Embedded widget |
|---|---|---|---|---|---|---|---|---|
| 26 | LivePerson Conversational Cloud | 5.0 | No | |||||
| 27 | Pega Customer Service | 5.0 | ||||||
| 28 | BoldDesk | 4.9 | No | $99/mo | No | Yes | ||
| 29 | eGain SelfService+AI | 4.9 | No | $20/mo | No | Yes | Yes | |
| 30 | Forethought Solve | 4.9 | No | |||||
| 31 | Inbenta | 4.9 | No | |||||
| 32 | Oracle Fusion Cloud Marketing | 4.9 | Yes | |||||
| 33 | OwlDesk | 4.9 | No | $42/mo | No | Yes | ||
| 34 | Salesforce Service Cloud | 4.9 | No | $25/mo | No | Yes | ||
| 35 | Sierra | 4.9 | No | |||||
| 36 | Unthread | 4.9 | No | $75/mo | No | Yes | Yes | |
| 37 | Zendesk Guide | 4.9 | No | $55/mo | No | 55 /mo | ||
| 38 | Capacity | 4.8 | No | |||||
| 39 | Dixa | 4.8 | No | €89/mo | No | |||
| 40 | HappyFox Help Desk | 4.8 | No | $24/mo | No | Yes | ||
| 41 | TeamSupport | 4.8 | No | $45/mo | No | 45 /mo | Yes | |
| 42 | Helpshift | 4.7 | ||||||
| 43 | Kapture Self-Serve | 4.7 | No |
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