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Best Spiceworks Cloud Help Desk Alternatives in 2026

Updated

20 apps from IT help desk software ranked against Spiceworks Cloud Help Desk on the same published basis.

  1. 1
    iTop Free plan apiLinuxMacself-hostedWeb Free6.6
    Spiceworks Cloud Help Desk vs iTop
  2. 2
    KIX Free plan AndroidapiiOSLinuxself-hosted €33/mo6.6
    Spiceworks Cloud Help Desk vs KIX
  3. 3
    Lansweeper Free plan apiLinuxMacself-hostedWeb $199/mo6.6
    Spiceworks Cloud Help Desk vs Lansweeper
  4. 4
    Desk365 Free plan AndroidapiiOSWeb $12/mo6.5
    Spiceworks Cloud Help Desk vs Desk365
  5. 5
    Genuity Helpdesk Free plan AndroidiOSWeb $39.99/mo6.5
    Spiceworks Cloud Help Desk vs Genuity Helpdesk
  6. 6
    iTop Free plan apiLinuxself-hostedWebWin Free6.5
    Spiceworks Cloud Help Desk vs iTop
  7. 7
    Znuny Free plan apiLinuxself-hostedWeb $374.92/mo6.4
    Spiceworks Cloud Help Desk vs Znuny
  8. 8
    HESK Free plan Web 6.3
    Spiceworks Cloud Help Desk vs HESK
  9. 9
    Vivantio apiself-hostedWeb $49/mo6.3
    Spiceworks Cloud Help Desk vs Vivantio
  10. 10
    Genuity Telecom Expense ManagementGenuity Web $39.99/mo6.2
    Spiceworks Cloud Help Desk vs Genuity Telecom Expense Management
  11. 11
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo5.7
    Spiceworks Cloud Help Desk vs GLPI
  12. 12
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo5.7
    Spiceworks Cloud Help Desk vs ManageEngine ServiceDesk Plus
  13. 13
    TeamDynamix DEX LinuxMacWebWin 5.6
    Spiceworks Cloud Help Desk vs TeamDynamix DEX
  14. 14
    OTOBO apiLinuxself-hostedWeb €325/mo5.4
    Spiceworks Cloud Help Desk vs OTOBO
  15. 15
    Web Help Desk Free trial iOSLinuxMacself-hostedWeb $26.67/mo5.4
    Spiceworks Cloud Help Desk vs Web Help Desk
  16. 16
    Zammad Free trial apiLinuxself-hostedWeb €7/mo5.4
    Spiceworks Cloud Help Desk vs Zammad
  17. 17
    Atera Free trial AndroidapiiOSLinuxMac 5.3
    Spiceworks Cloud Help Desk vs Atera
  18. 18
    Jitbit Helpdesk Free trial AndroidapiiOSLinuxself-hosted $24/mo5.3
    Spiceworks Cloud Help Desk vs Jitbit Helpdesk
  19. 19
    Alloy Navigator Free trial AndroidapiiOSself-hostedWeb $19/mo5.2
    Spiceworks Cloud Help Desk vs Alloy Navigator
  20. 20
    Marval MSM Web 5.2
    Spiceworks Cloud Help Desk vs Marval MSM

Spiceworks Cloud Help Desk alternatives compared

#AppScoreFree planFromRuns on
1iTop6.6Free planFreeAPI, Linux, Mac, self-hosted, Web, Windows
2KIX6.6Free plan€33/moAndroid, API, iOS, Linux, self-hosted, Web
3Lansweeper6.6Free plan$199/moAPI, Linux, Mac, self-hosted, Web, Windows
4Desk3656.5Free plan$12/moAndroid, API, iOS, Web
5Genuity Helpdesk6.5Free plan$39.99/moAndroid, iOS, Web
6iTop6.5Free planFreeAPI, Linux, self-hosted, Web, Windows
7Znuny6.4Free plan$374.92/moAPI, Linux, self-hosted, Web
8HESK6.3Free plan—Web
9Vivantio6.3No$49/moAPI, self-hosted, Web
10Genuity Telecom Expense Management6.2No$39.99/moWeb
11GLPI5.7No€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
12ManageEngine ServiceDesk Plus5.7No$13/moAndroid, iOS, Linux, Mac, Web, Windows
13TeamDynamix DEX5.6No—Linux, Mac, Web, Windows
14OTOBO5.4No€325/moAPI, Linux, self-hosted, Web
15Web Help Desk5.4No$26.67/moiOS, Linux, Mac, self-hosted, Web, Windows
16Zammad5.4No€7/moAPI, Linux, self-hosted, Web
17Atera5.3No—Android, API, iOS, Linux, Mac, Web, Windows
18Jitbit Helpdesk5.3No$24/moAndroid, API, iOS, Linux, self-hosted, Web, Windows
19Alloy Navigator5.2No$19/moAndroid, API, iOS, self-hosted, Web, Windows
20Marval MSM5.2No—Web
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Questions about Spiceworks Cloud Help Desk alternatives

What is the best alternative to Spiceworks Cloud Help Desk?

iTop, number 1 in IT help desk software with a score of 6.6 out of 10. The others here: KIX, Lansweeper, Desk365 and 16 more.

What is the best free alternative to Spiceworks Cloud Help Desk?

iTop is the best-ranked alternative with a free plan. 8 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.