Planon

Planon is an integrated workplace management system for organizations coordinating real estate, facilities, workplace services, and assets. It is best suited to large or operationally complex portfolios and campuses; teams needing only a booking or maintenance tool may find its breadth unnecessary.

Overview

Planon brings real-estate, space and workplace services, asset and maintenance, and energy and sustainability management into one IWMS. The appeal is the potential to connect day-to-day building operations with portfolio and capital decisions. That breadth is most useful when teams need those functions to work together, rather than when they are buying for a single task.

Real-estate capabilities span portfolio, lease, invoice and cashflow, transaction, and capital project management. Maintenance covers reactive work orders, preventive and predictive maintenance, asset lifecycle, vendors and warranties, health and safety, inventory, and procurement. This gives property and facilities teams a wide operational remit in one product, although organizations should weigh that scope against their actual needs.

Key features

Workplace and mobile

Workplace functions include desk and room booking, visitor management, workplace services, CAD integration, and move management. The Workplace App lets employees book desks and rooms, request services, and access workplace information by phone. The wider mobile app collection also includes Mobile Field Services, Mobile Asset Manager, and Mobile Condition Assessor, making mobile access relevant to both employees and operational staff.

Core, Advanced, and Enterprise workplace tiers are described. Advanced adds workplace sensor integration and insights, which may suit organizations seeking building-based workplace data; teams that do not need those capabilities may not benefit from that additional tier.

Integrations, cloud, and support

Planon describes an open platform for connecting third-party products and building technology, with REST API tools and a Marketplace catalog of add-on applications and integrations. That approach can help organizations connect building systems and business software, while the actual fit depends on the systems they need to connect.

The cloud service is based on AWS technology and includes automated updates and releases. Planon’s sub-processor information also names AWS and Microsoft as hosting providers for Planon Live SaaS, with customer environment location agreed in the Order Form. Premium Customer Support includes request handling, a designated consultant, and proactive system health checks; the customer portal provides updates, documentation, and service requests around the clock.

Pricing

Planon uses custom pricing. Prospective customers are directed to request a demo, and the public pages do not state subscription prices. The Planon Workplace App offers a free 14-day trial, but that does not establish trial terms for the wider IWMS. Organizations should confirm the price, included capabilities, and which services their order covers before committing.

Platforms

Planon supports Android, iOS, API, and web. The Workplace App is available through the Apple and Google app stores.

Who it's for

Planon is aimed at organizations managing workplace, facilities, and real-estate operations, including higher-education institutions through its integrated campus solution. Its portfolio, maintenance, booking, and sustainability scope suits teams seeking a shared system across those responsibilities. A smaller team focused only on work orders or desk booking may be better served by a narrower product.

Pros and cons

• Broad operational coverage: Real estate, workplace, maintenance, and energy and sustainability management sit within one IWMS, useful for teams coordinating across those functions.
• Multiple mobile tools: Employees and facilities staff can use distinct mobile apps for workplace services, field services, asset management, and condition assessment.
• Integration options: REST API, partner applications, and building-technology connections offer routes to connect Planon with other systems.
• Custom pricing: The lack of a public price makes early cost comparison difficult and requires a sales conversation.
• Security scope varies: ISO 27001, ISAE 3402 Type II, and SOC 2 assurance information applies to selected services, including Planon Universe SaaS; other services receive Planon’s standard security and data-protection baseline. Buyers should confirm which assurances cover the services they plan to use.

Alternatives

Consider Ownexa if a free entry point matters: its Starter plan is free, billed Free forever, and includes five units, one organization, and one team seat, with extra-unit pricing stated for units 6–20.

MRI Property Management X is another paid, web-based property-management option, with no public price. Sage 300 Construction and Real Estate may suit buyers considering a construction-and-real-estate product; subscription pricing is available on request. VTS Activate is a paid alternative with Android, iOS, and web support; buyers need to contact sales for a demo.

RealPage Commercial Property Management is another paid commercial property-management option, with pricing available by contacting RealPage. Farvision ERP uses module- and user-count-based pricing, with an indicative bracket available during a demo and a firm quote within 48 hours. Reapit PM offers Accelerate and Premium plans; its Accelerate plan includes residential trust accounting, automated workflows, owner portal and tenant app, and key KPI reports.

For category comparisons, see Commercial Property Management Software, Facilities Management Software, Lease Accounting Software, and Work Order Management Software.

Verdict

Choose Planon if your organization needs real estate, workplace, asset, and maintenance operations connected across a portfolio or campus. Its chief strength is the range of functions and integration paths; its main drawback is custom pricing, alongside the need to confirm which security assurances apply to the specific services in scope. Look elsewhere if you need only a focused facilities tool or a transparent public price.