HHAeXchange connects homecare providers, caregivers, payers, and state agencies through software developed for Medicaid home and community-based services. It brings electronic visit verification (EVV), caregiver and patient scheduling, billing, and payroll into a platform for coordinating care operations. Scheduling can use authorizations, plans of care, and patient needs, while billing and payroll tools help reduce manual steps such as gathering timesheets, validating visits, and checking claims. The HHAeXchange+ mobile app supports EVV, scheduling, and communication, and is available in more than 20 languages. Caregivers can use the app with limited or no internet access; its data syncs after connectivity returns. HHAeXchange supports EDI and API connections for EVV, payroll, and other systems, plus built-in Partner Connect integrations in areas including payroll, patient intake, quick pay, CRM, e-learning, and health screening. The company says it provides implementation training, live and recorded sessions, guides, and ongoing support. The service was founded in 2008 and is available on Android, iOS, web, and API. A no-fee State-sponsored provider portal is available; Enterprise pricing varies by agency size, service lines, and needs.
Who it is for
HHAeXchange suits personal care providers, self-direction program administrators, managed care organizations, and state Medicaid agencies coordinating home and community-based services. Its caregiver app and EVV, scheduling, billing, and payroll functions fit organizations managing caregiver visits and related operations.
What is good
- Includes EVV, scheduling, billing, and payroll capabilities.
- Caregiver app supports EVV, scheduling, and communication in 20+ languages.
- App data syncs after caregivers regain internet connectivity.
- Supports EDI and API connections, plus built-in Partner Connect integrations.
- Offers implementation training, learning materials, and ongoing support.
- Holds HITRUST CSF, SOC 1, and SOC 2 certifications.
What to know first
- The HHAeXchange+ app requires an agency to use the State-Sponsored Portal or Enterprise Platform.
- Some advanced app functionality is available only through Enterprise.
- Enterprise pricing varies by agency size, service lines, and needs.
Verdict
Choose HHAeXchange if your organization coordinates Medicaid home and community-based care and needs EVV, caregiver scheduling, and billing or payroll workflows. Providers can access the State-sponsored portal at no fee; organizations that need the Enterprise Platform should request pricing based on their requirements.
Get started with HHAeXchange
- Visit the HHAeXchange website.
- Use the no-fee State-sponsored provider portal, or contact HHAeXchange about Enterprise pricing.
- Have the agency use the State-Sponsored Portal or Enterprise Platform to access the HHAeXchange+ app.
- Use the Android or iOS app for caregiver EVV, scheduling, and communication.
- Connect other systems through EDI, API, or Partner Connect integrations as needed.
Questions about HHAeXchange
Is HHAeXchange free?
The State-sponsored provider portal is available at no fee. Enterprise pricing varies by agency size, service lines, and specific needs.
Which platforms does HHAeXchange support?
The listed platforms are Android, iOS, web, and API. The HHAeXchange+ caregiver app is mobile.
What does HHAeXchange do?
It connects homecare providers, caregivers, payers, and state agencies for Medicaid home and community-based services. Functions include EVV, scheduling, billing, and payroll.
Can caregivers use the app without internet?
The HHAeXchange+ app works with limited or no internet connectivity. Data syncs when connectivity returns.
What systems can it integrate with?
It supports EDI and API connections and includes Partner Connect options for areas such as payroll, patient intake, quick pay, CRM, e-learning, and health screening.
Who is HHAeXchange for?
It serves personal care providers, self-direction program administrators, managed care organizations, and state Medicaid agencies.
HHAeXchange plans and pricing
All plansCompared on home care scheduling software
- Free plan
- Yes
- Caregiver mobile app
- Yes
- EVV support
- Yes
- Care documentation
- Yes
- Availability management
- Yes
