ANKOTA

ANKOTA is a care-management platform for organizations delivering home care, adult day services, self-direction and support for people with intellectual and developmental disabilities. It is best suited to providers that want visit verification connected to scheduling, documentation and billing. Its broad workflow coverage is a strength, but custom pricing and the need for a separate payroll provider may be drawbacks.

Overview

ANKOTA combines client and caregiver management, care plans, scheduling, billing, payroll calculations and compliance tools. That connected approach can help agencies coordinate work across home and day services; support for PACE programs, Area Agencies on Aging and Centers for Independent Living also makes it relevant beyond conventional home-care providers.

Visit verification captures arrival and departure times and locations through a GPS mobile app, voice telephony or fixed-object beacons. The app works offline and syncs when connectivity returns, a useful option for caregivers working in areas with unreliable coverage. ANKOTA says it transmits visit data to aggregators including Sandata, HHAeXchange, Therap, Tellus/Netsmart and Authenticare.

Key features

Scheduling, billing and EVV

Scheduling includes recurring shifts, appointment booking, open-shift filling, assessment scheduling and route optimization. For agencies managing Medicaid services, ANKOTA Cares describes authorization management, claims via EDI 837, remittance via EDI 835 and accounts receivable management. Bringing these functions together with visit verification can reduce handoffs between care delivery and administration, though organizations should confirm that the workflows fit their own billing and compliance requirements.

Caregiver and family apps

The caregiver app supports EVV clock-in and clock-out, schedules, open shifts, office chat, document uploads and multiple languages. The family app gives participants and loved ones access to visits, calendars, agency contacts and updates, and lets them request shifts; adult day programs can also share photos and updates. These tools extend information beyond office staff, while the FMS app is available on iOS, Android and the web.

Integrations, security and support

The public API can accept lead, CRM, HR, applicant-tracking, client, caregiver and visit data. Named connections include BambooHR, Viventium and Paylocity for HR, Salesforce and HubSpot for CRM or lead capture, and QuickBooks for accounting; ANKOTA can also send data to payroll services. Its role-based access and encryption, alongside its description of the platform as HIPAA compliant, address important controls for sensitive care information. The privacy policy describes a standard retention period of seven years from last activity, and users cannot ask ANKOTA to unilaterally delete operational records belonging to the organization that granted access.

ANKOTA advertises onboarding training and ongoing customer support, including training through web meetings. Payroll scope merits particular attention: the system calculates caregiver pay and exports it, while agencies generally rely on a dedicated payroll provider to issue payments and file payroll taxes.

Pricing

ANKOTA is paid software with custom pricing, and there is no free plan. The ANKOTA Agency Platform covers home care, EVV, I/DD, adult day and self-direction programs; prospective customers should contact ANKOTA for pricing. The Ankota Cares annual subscription offer covers home care agency management and EVV, has no startup fee, and provides two free months with a paid annual subscription when paying for 10 months. The published offer does not state a price, so agencies should confirm the total commitment and any applicable terms before choosing it.

An older product overview says monthly fees depend on agency size and telephony fees are additional. That makes agency scale and the chosen EVV method relevant to a quote. With no free tier or published base price, smaller providers cannot readily judge cost before speaking with ANKOTA.

Platforms

ANKOTA supports Android, iOS, web and API access. The FMS app is available on iOS, Android and the web, and KOTA Companion is available through the Apple App Store and Google Play. The mix of mobile apps, browser access and API support suits agencies that need staff-facing tools alongside system integrations.

Who it's for

ANKOTA is aimed at home care, adult day, self-direction and I/DD providers serving older or disabled people at home or in day facilities. It may also fit PACE programs, Area Agencies on Aging and Centers for Independent Living that need visit verification tied to broader service operations. Providers seeking software that also issues payroll payments and files payroll taxes should look elsewhere or plan to retain a separate payroll provider.

Pros and cons

• Broad care operations: Client and caregiver management, scheduling, billing, payroll calculations and compliance sit alongside EVV, which can help agencies coordinate related work in one platform.
• Flexible visit verification: GPS, telephony and fixed-object beacons give agencies more than one way to record visits, and offline mobile capture helps when coverage drops.
• Useful service and system connections: Family and caregiver apps, aggregator transfers and a public API support communication and data exchange across care workflows.
• Payroll remains partly external: ANKOTA calculates and exports pay, but agencies generally need a separate provider for payments and tax filings.
• Cost is difficult to assess upfront: Pricing is custom, there is no free plan, and telephony fees may be additional.
• Operational-record control stays with the organization: Individual users cannot request unilateral deletion of records held for the agency or organization that granted access.

Alternatives

HHAeXchange is worth considering for providers who want a free state-sponsored provider portal; its enterprise pricing varies by agency size.

Alora Home Care is another paid option, with pricing based on agency users or patient count and a written quote available.

CareVoyant is a paid alternative for agencies willing to contact the vendor for a demo and pricing.

eCaring offers personalized pricing after a meeting and is positioned for organizations ranging from startups to enterprise.

Generations Homecare System may suit an existing Generations customer seeking EVV for $25 a month; the plan requires an existing account and adds visit verification fees.

AxisCare is another paid option, with quote-based plans for agencies of different sizes, including a Medium Agencies tier for 15–500 clients and an Enterprise Agencies tier for 1,000+ clients.

Birdie may appeal to providers interested in AI-powered assessments, with a SmartPlans subscription from £2.75 per recording hour on a monthly commitment; unused hours roll forward.

CareCade offers a Grow plan at $300 a month for up to 50 clients and unlimited staff, or a Scale plan at $550 a month for unlimited clients and staff.

For a broader comparison, see Home Care Scheduling Software.

Verdict

ANKOTA is a strong candidate for care providers that need EVV integrated with scheduling, documentation, billing and compliance across home and day services. Its range of verification methods and connected workflows are the main reasons to choose it. Look elsewhere if you need transparent upfront pricing or a platform that handles payroll payments and tax filings without a separate provider.