eCaring is home care agency management software for non-medical agencies serving Medicaid, private-pay, long-term care insurance, and Veterans Affairs programs. It brings scheduling, authorizations, electronic visit verification (EVV), care documentation, billing, payroll, and caregiver communication into one platform. Its scheduling engine scores caregiver-client matches using availability, preferences, location, past care, margins, and overtime. Agencies can set services, rates, rounding rules, procedure codes, and billing requirements for each payor. Billing tools handle payor-specific claims and files as well as private-pay invoices, check authorizations, and flag visits that fail payor or EVV requirements. Auto Shift Verification checks visits against agency rules for time, tasks, signatures, and geofence compliance, sending exceptions for manual review. Caregivers can use the Android and iOS app for visit details, GPS-verified clock-ins, offline EVV, and SMS alerts and reminders. Those without a cell phone can clock in and out by calling a toll-free number from the client’s phone. Listed integrations include ADP, QuickBooks, Lobbie, Paychex, Payro, MP-HR, PayRight Payroll, and Paylocity. eCaring offers personalized pricing after a meeting, for startups through enterprise; its pricing note says plans start at $150/mo. The company is based in Woburn, Massachusetts, and says its product was built by home care industry veterans.
Who it is for
eCaring suits non-medical home care agencies that coordinate caregivers and manage visits across Medicaid, private-pay, insurance, or Veterans Affairs programs. It is particularly relevant to agencies that need scheduling, EVV, documentation, and payor-specific billing in the same system.
What is good
- Scores caregiver-client matches against multiple operational factors.
- Checks visit details against agency-defined EVV rules.
- Supports offline EVV in caregiver mobile apps.
- Provides phone clock-in for caregivers without cell phones.
- Configures billing rules separately for each payor.
- Lists payroll and accounting integrations.
What to know first
- Pricing requires scheduling a meeting for a personalized breakdown.
- Caregiver mobile apps are listed for Android and iOS only.
Verdict
Agencies managing varied payors and caregiver visits should consider eCaring for its connected scheduling, EVV, documentation, and billing tools. Agencies that need a price before speaking with the company may find its meeting-based pricing process less suitable.
Get started with eCaring
- Visit the eCaring website.
- Schedule a meeting to receive personalized pricing.
- Discuss the agency’s needs and payor programs.
- Set up payor services, rates, and billing requirements.
- Use the web platform and Android or iOS caregiver app.
Limits to know first
Pricing is personalized after a scheduled meeting, with availability described from startups through enterprise. The pricing note says plans start at $150/mo.
Questions about eCaring
How much does eCaring cost?
The pricing note says from $150/mo. The pricing page provides a personalized breakdown after a meeting.
Which platforms does eCaring support?
The platform is available on the web, Android, and iOS.
Does eCaring support EVV?
Yes. It verifies visits against agency rules and offers caregiver app support, including offline EVV and GPS-verified clock-ins.
Which integrations are listed?
ADP, QuickBooks, Lobbie, Paychex, Payro, MP-HR, PayRight Payroll, and Paylocity are listed. Agencies can contact eCaring about integrating another preferred platform.
Who is eCaring for?
It serves non-medical home care agencies working across Medicaid, private pay, long-term care insurance, and Veterans Affairs programs.
How can customers get support?
Support includes a knowledge base, personalized one-on-one assistance, and technical help by email at [email protected].
eCaring plans and pricing
All plansCompared on home care scheduling software
- Caregiver mobile app
- Yes
- EVV support
- Yes
- Care documentation
- Yes
- Availability management
- Yes
