ShiftCare

What ShiftCare is

ShiftCare is software for in-home care agencies that brings staff scheduling, client management, and care documentation into one service. Its scheduling tools handle recurring shifts, group rosters, staff availability, and schedules that can be drafted before publication. Agencies can make live open shifts available to eligible staff, who can view and apply for them. The caregiver app gives workers access to schedules, client details, care plans, and care notes, as well as shift clock-in and clock-out with GPS location verification. The app is available for Android and iOS, and the service also supports web and API platforms. ShiftCare lists integrations with Xero, QuickBooks Online, ADP, Paychex, and Viventium; these connect through the customer's own subscriptions. Every plan includes live chat support, onboarding, training, and webinars. Paid plans start at $8 per user per month with annual billing, and there is no free plan. A seven-day trial provides full access without requiring a credit card and does not automatically begin a paid plan when it ends. Plans require at least five staff, and every person with a login, including caregivers, counts as a user.

Who it suits

ShiftCare suits in-home care agencies that need to coordinate recurring and open shifts while giving caregivers access to schedules, client information, and care documentation. It may also suit agencies that use the listed integrations and need staff availability management or EVV support.

Limits

The trial lasts seven days and does not automatically start a paid plan. Paid plans require at least five staff, and each person with a login, including caregivers, counts as a user.

Getting started

1. Visit the ShiftCare website.
2. Start the seven-day trial; it includes full access and requires no credit card.
3. Use ShiftCare on the web, or access the caregiver app through the Apple App Store or Google Play.
4. Choose a paid plan if continuing after the trial; plans require at least five staff.

Verdict

Choose ShiftCare if your in-home care agency needs scheduling, caregiver tools, and care documentation across web and mobile platforms. Its five-staff minimum and per-user pricing may be a poor fit for smaller teams; agencies serving national providers or franchise groups can consider Enterprise, which is listed for organizations from 250 staff.