CareSmartz360 is a home care software platform for private duty and independent home care agencies. It brings together caregiver scheduling and client matching with billing, invoicing, payroll, claims workflows and multi-payer billing support. Its AI Smart Scheduler provides scheduling capabilities, while electronic visit verification (EVV) uses telephony and GPS-based clock-in and clock-out. EVV integrations are available in more than 40 states. Agency staff and caregivers can use mobile apps for Android and iOS, and the standard feature set includes caregiver and family portals for information and communication. The service offers open APIs and integrations with Viventium, Waystar, Paychex, Sandata, HHAeXchange, QuickBooks, ADP Workforce, Checkr and PVerify. CareSmartz360 describes its platform as cloud-based, HIPAA-compliant, secured with Microsoft Azure and SOC 2-compliant. Stored patient records and financial data are encrypted with AES-256, and the company states that its information security management system complies with ISO/IEC 27001. Subscriptions include regular software updates and dedicated support. Onboarding includes personalized training and guided data migration; the company says its team handles data transfer, setup and training at no extra cost. Monthly subscription plans are organized by agency size or franchise network, with pricing available on request.
Who it is for
CareSmartz360 suits private duty and independent home care agencies that need scheduling, EVV, billing and payroll workflows in one platform. The plan options cover agencies from 0–100 clients through 250+ clients, as well as franchise networks.
What is good
- AI Smart Scheduler supports automated scheduling and caregiver-client matching.
- EVV uses telephony and GPS-based clock-in and clock-out.
- Android and iOS apps are available for staff and caregivers.
- Standard features include caregiver and family portals.
- Onboarding includes guided migration, setup and training at no extra cost.
- Stored patient and financial data uses AES-256 encryption.
What to know first
- There is no free plan.
- Pricing is available on request.
- Plan client ranges begin at 0–100 and 101–249 before the 250+ tier.
Verdict
Choose CareSmartz360 if your home care agency wants scheduling, EVV, billing, payroll and caregiver and family portals in one service. Its mobile apps and onboarding support add options for distributed staff. Look elsewhere if you need a free plan, since none is offered.
Get started with CareSmartz360
- Visit the CareSmartz360 website.
- Choose the monthly subscription plan for your agency size or franchise network.
- Use the Android or iOS mobile apps for agency staff and caregivers.
- Complete onboarding with personalized training and guided data migration.
- Use the company's data transfer and system setup support, which it says is provided at no extra cost.
Limits to know first
There is no free plan. Monthly subscriptions are organized by client range or franchise network, and prices are available on request.
Questions about CareSmartz360
Does CareSmartz360 have a free plan?
No. CareSmartz360 is paid software and has no free plan.
How much does it cost?
Pricing is available on request. The listed plans are billed as monthly subscriptions.
Which plans are available?
Growing Agencies covers 0–100 clients, Large Agencies 101–249 clients, and Enterprise Agencies 250+ clients. A Franchisor plan is also listed for franchise networks; each plan includes standard features and CareSmartz360 AI.
Which platforms does it support?
The listed platforms are Android, iOS, web and API.
Does it support EVV?
Yes. EVV uses telephony and GPS-based clock-in and clock-out, with integrations in more than 40 states.
Which integrations are listed?
Open APIs and integrations include Viventium, Waystar, Paychex, Sandata, HHAeXchange, QuickBooks, ADP Workforce, Checkr and PVerify.
CareSmartz360 plans and pricing
All plansCompared on home care scheduling software
- Free plan
- No
- Caregiver mobile app
- Yes
- EVV support
- Yes
- Route optimization
- Yes
- Care documentation
- Yes
- Client portal
- Yes
- Availability management
- Yes
