Generations Homecare System is a cloud-hosted, browser-based management system for homecare agencies. It brings scheduling, electronic visit verification (EVV), reporting, billing, payroll, and client and caregiver management together. Caregivers can verify shifts through GPS or a verified telephone, with visits checked in real time. Mobile apps serve caregivers, office staff, clinicians, and clients; using them requires an existing subscription. The system is available on web, Windows, macOS, Android, and iOS, and can be accessed from networked computers, tablets, and smartphones. Listed integrations include QuickBooks and QuickBooks Online, clearinghouse billing exports, and payroll and billing exports for ADP, Paychex, and others. The vendor describes security measures including SSL web access, database-level data isolation, and encrypted backups. It also offers audit trails, user-based permissions, secure documentation, unlimited support and training, LiveChat, phone support, and one-on-one onboarding. Standard Software and Service costs 363.00 USD per month; the EVV add-on costs 25.00 USD per month. Both have additional fees or requirements.
Who it is for
It suits homecare administrators, schedulers, case managers, caregivers, and people receiving care. Agencies needing scheduling, visit verification, billing, payroll, and client records in one system may find its scope relevant.
What is good
- GPS or telephone shift verification with real-time visits
- Includes scheduling, reporting, billing, and payroll
- Unlimited caregivers and clients in the standard plan
- Unlimited support and training
- Apps available for caregivers, staff, clinicians, and clients
What to know first
- No free plan
- Mobile apps require an existing subscription
- EVV add-on has additional visit verification fees
- Standard plan charges extra for licenses and locations
Verdict
Generations combines core homecare administration tools with caregiver visit verification and mobile apps. The standard plan starts at 363.00 USD per month, while EVV costs extra and requires an existing account.
Get started with Generations Homecare System
- Visit homecaresoftware.com.
- Choose the Standard Software and Service plan at 363.00 USD per month.
- Add the EVV plan at 25.00 USD per month if needed; it requires a Generations account.
- Use the browser-based service from a networked PC, Mac, tablet, or smartphone.
- Install the relevant mobile app through the App Store, Google Play, or Amazon; an existing subscription is required.
Limits to know first
The Standard plan includes three user licenses and one location; each additional license costs 30.25 USD and each additional location costs 121 USD. EVV costs 25.00 USD per month and has additional visit verification fees.
Questions about Generations Homecare System
How much does Generations Homecare System cost?
Standard Software and Service costs 363.00 USD per month. The EVV plan costs 25.00 USD per month and requires an existing Generations account; additional visit verification fees apply.
Is there a free plan?
No. The pricing model is paid.
Which platforms can I use?
The system supports Android, iOS, macOS, web, and Windows. Its browser-based service runs on networked devices, and mobile apps are available for caregivers, office staff, clinicians, and clients.
What is included in the Standard plan?
It includes three user licenses and one location, with unlimited caregivers and clients. Additional user licenses cost 30.25 USD each and additional locations cost 121 USD each.
Does it integrate with accounting and payroll services?
Listed integrations include QuickBooks and QuickBooks Online. The pricing page also lists clearinghouse billing exports and payroll and billing exports for ADP, Paychex, and others.
What support is available?
Support and training are unlimited. Options include LiveChat, phone support, and a one-on-one onboarding trainer.
Generations Homecare System plans and pricing
All plansCompared on home care scheduling software
- Free plan
- No
- Caregiver mobile app
- Yes
- EVV support
- Yes
- Care documentation
- Yes
- Client portal
- Yes
- Availability management
- Yes
