DealersCloud CRM

DealersCloud CRM is ranked #2 of 33 in automotive CRM software on Freedom251. It runs on Android, iOS, Web.

DealersCloud CRM plans and pricing

Core Platform Not published CRM and lead management · Inventory management and VIN decoder · Deal desking and F&I · Accounting and financial reports · Marketing feeds · Custom dealership website dealerscloud.com · 20 Sept 2026

DealersAI Premium Add-on Not published Customized based on dealership size and AI usage volumes Advanced AI automation · Web chat · AI receptionist · Response management · Vehicle appraisal · Price analysis · Sales and CRM intelligence dealerscloud.com · 1 Oct 2026

The Core Platform Not published Flat monthly subscription per dealership; custom quote based on inventory volume and data feeds Unlimited users · CRM and lead management · Inventory and VIN decoder · Deal desking and F&I · Accounting and financial reports · Marketing feeds · Custom dealership website · Mobile app access · Dedicated support · Data migration assistance dealerscloud.com · 1 Oct 2026

Compared on automotive CRM software

DMS integration: Yes
Lead routing: Yes
SMS messaging: Yes
Workflow automation: Yes
Mobile app: Yes
Lead source capture: Yes

Best DealersCloud CRM alternatives

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DealerWyze Web

6.1 VinSolutions AndroidiOSWeb

5.6 Vital Software AndroidiOSWeb

5.6 DriveCentric AndroidiOSWeb

5.5 Tekion ARC CRM WebMaciOSAndroid

5.5 Activix CRM AndroidiOSWeb 5.4

DealersCloud CRM

CRM scope: The CRM unifies leads from the website, marketplaces, phone and lot into one queue and keeps emails and texts on the customer record.
Lead assignment: Round-robin assignment uses dealer-defined groups and moves untouched leads to the next person after a timer.
Duplicate handling: The CRM can auto-merge obvious duplicates matching the same phone number and email address, and every merge can be undone.
Mobile access: Mobile app access is included on every plan, and the DealersCloud app is available on the Apple App Store and Google Play.
Platform modules: The platform covers inventory, CRM, deal desking and F&I, accounting and reporting, Buy Here Pay Here, floor plan, a custom dealer website and DealersAI.
AI inclusion: The description generator, CRM re-engagement campaigns and dealersGPT chatbot come with every plan, while advanced DealersAI modules are premium.
Integrations: DealersCloud connects to RouteOne, Dealertrack, CUDL, CARFAX and marketplace feeds including Cars.com, CarGurus and Autotrader.
Security: DealersCloud states that it operates a SOC 2-aligned security program with a 99.9% uptime SLA, encryption, role-based access controls and multi-tenant isolation.
Privacy: The trust page says DealersCloud supports CCPA and GDPR requests and never sells dealership or end-customer data.
Support: DealersCloud provides onboarding, live training and ongoing support by phone, email and chat.
Migration: The company says most dealerships are up and running within hours and that its team handles data migration, configuration and staff training with zero downtime.
Target customers: DealersCloud is built exclusively for independent dealerships, from a single lot to a multi-rooftop group, including Buy Here Pay Here operations.
Pricing limits: Pricing is customized by dealership size with no per-seat fees, no hidden costs and no long-term contracts.
Headquarters: Fairfax, Virginia, United States

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Where it ranks on Freedom251

Best Automotive CRM Software in 2026#2 of 33
Best Dealer Management Systems Software in 2026#1 of 13

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Sources

dealerscloud.com/dealer-crm· checked 1 Oct 2026
dealerscloud.com/about· checked 1 Oct 2026
dealerscloud.com/pricing· checked 1 Oct 2026
dealerscloud.com/integrations· checked 1 Oct 2026
dealerscloud.com/trust· checked 1 Oct 2026
dealerscloud/faq· checked 1 Oct 2026
dealerscloud.com/faq· checked 1 Oct 2026
dealerscloud/pricing· checked 1 Oct 2026