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DealerCenter CRM

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DealerCenter CRM's own site

What DealerCenter CRM is

DealerCenter CRM helps dealerships organize leads and customer relationships, with a focus on independent used car dealers. Internet and phone leads can be imported and managed together, while prospects can receive email or text messages from desktop and mobile apps. Lead sources can route inquiries into DealerCenter when they use the dealership’s CRM email address. Analytics cover source performance, lead costs, team conversion rates, and customer demographics. The mobile CRM supports tracked chat, inventory-focused texts, email, and reporting while away from a desk. Campaign tools target customer groups through email, SMS, and phone calls. CRM Plus adds Facebook Messenger, video calls, data migration, customizable templates, and mobile app integration. CRM Pro adds click-to-call, call recording, campaign management, custom Road to Sale processes, and automated text and email chains for incoming leads. CRM Plus costs $99 a month with 2,000 texts monthly and a $0 setup fee. CRM Pro costs $199 a month with 4,000 texts and a $0 setup fee. Both plans include unlimited emails. The service runs on Android, iOS, and the web.

Who it suits

DealerCenter CRM suits independent used car dealerships managing leads, follow-up, campaigns, and customer analytics. Mobile and web access support teams working from the dealership or elsewhere.

What it does well

  • Combines internet and phone leads
  • Supports email, SMS, and calls
  • Provides lead and conversion analytics
  • Includes mobile CRM apps
  • Offers automated lead workflows

What to know first

  • No free plan
  • Plus and Pro have monthly text limits
  • CRM Pro costs 199.00 USD monthly

Plans

PlanBilled and limitsPrice
CRM ProBilled monthly · 4,000 texts per month · $0 setup fee · Everything in Plus$199 a month
CRM PlusBilled monthly · Unlimited emails · 2,000 texts per month · $0 setup fee$99 a month

As get.dealercenter.com lists them, read 28 Sept 2026. The maker's own page has the final word.

Verdict

DealerCenter CRM combines lead routing, communication, analytics, campaigns, and dealership-focused workflows. The two paid plans differ in messaging allowances and advanced tools, with a 30-day trial available.

Facts from DealerCenter CRM's own pages

Analytics
Analytics track lead source performance, lead costs, team conversion rates, and customer demographics. · get.dealercenter.com, 28 Sept 2026
Audience
DealerCenter describes its platform as designed for independent used car dealers. · linkedin.com, 28 Sept 2026
Campaigns
Dealers can target customer groups with email, SMS, and phone call campaigns to re-engage their customer base. · get.dealercenter.com, 28 Sept 2026
Company
DealerCenter is a product of Nowcom Corporation. · linkedin.com, 28 Sept 2026
CRM Plus features
CRM Plus includes Facebook Messenger, video calls, data migration, customizable templates, and mobile app integration. · get.dealercenter.com, 28 Sept 2026
CRM Pro features
CRM Pro adds click-to-call, call recording, and campaign management to the Plus features. · get.dealercenter.com, 28 Sept 2026
CRM Pro workflows
CRM Pro supports custom Road to Sale processes and automated workflows that send chains of texts and emails to incoming leads. · get.dealercenter.com, 28 Sept 2026
Headquarters
Los Angeles, California, United States · get.dealercenter.com, 28 Sept 2026
Lead management
Dealers can import and manage internet and phone leads in one place and email or text prospects from DealerCenter desktop and mobile apps. · get.dealercenter.com, 28 Sept 2026
Lead sources
The CRM can route leads into DealerCenter when lead sources are given the dealership's CRM email address. · get.dealercenter.com, 28 Sept 2026
Messaging limits
The plan comparison lists 2,000 texts per month for Plus and 4,000 texts per month for Pro. · get.dealercenter.com, 28 Sept 2026
Mobile CRM
The mobile app supports tracked chat, inventory-focused texts, email, and reporting on the go. · get.dealercenter.com, 28 Sept 2026
Purpose
DealerCenter CRM helps dealerships manage leads and customers to deliver personalized service and close more deals. · get.dealercenter.com, 28 Sept 2026
Support
DealerCenter support is available by toll-free phone at 888-669-2669, email, and live chat; listed hours are Monday–Friday 6 AM–6 PM PST and Saturday 8 AM–5 PM PST. · support.dealercenter.net, 28 Sept 2026

Where DealerCenter CRM stands on Freedom251

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