DriveCentric

DriveCentric is ranked #5 of 33 in automotive CRM software on Freedom251. It runs on Android, iOS, Web.

DriveCentric plans and pricing

Engagement Hub Not published Annual or multi-year agreement, invoiced monthly Priced by rooftop and units sold count; add-ons available drivecentric.com · 3 Oct 2026

Compared on automotive CRM software

DMS integration: Yes
Lead routing: Yes
SMS messaging: Yes
Workflow automation: Yes
Mobile app: Yes
Lead source capture: Yes

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5.6 Tekion ARC CRM WebMaciOSAndroid

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DriveCentric

Product: DriveCentric describes itself as an automotive CRM and AI engagement platform for dealerships.
Lead follow-up: Its AI assistant can respond to new leads around the clock and continue following up.
Communications: The platform brings texting, email, calls, and video into one customer communication workflow.
Integrations: DriveCentric lists DMS integrations including CDK Global, Dealertrack, Reynolds and Reynolds, and Tekion.
Add-ons: Listed add-ons include Automation Hub, AIM, Desking, Genius Reply, chat, Reputation Management, and Service Pipeline.
Security certifications: DriveCentric says it holds ISO/IEC 27001 and ISO/IEC 42001 certifications and a SOC 2 Type II report covering Security, Availability, and Confidentiality.
Security controls: Its stated controls include encryption in transit and at rest, two-factor authentication, network segmentation, code scanning, and third-party penetration testing.
Support: Subscriptions include live chat and phone support, a dedicated Customer Success Manager, and on-demand DriveUniversity training.
Mobile support: The mobile app page advertises one-tap access to the support team with a response time under one minute.
Service operations: DriveCentric announced Service Engagement Hub, a customer engagement and AI platform for fixed operations and service BDC teams.
Headquarters: The company lists its headquarters address as 12900 Maurer Industrial Dr, St. Louis, Missouri 63127.

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Where it ranks on Freedom251

Best Automotive CRM Software in 2026#5 of 33

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Sources

drivecentric.com/company/about-us· checked 3 Oct 2026
drivecentric.com· checked 3 Oct 2026
drivecentric.com/products/engagement-hub· checked 3 Oct 2026
drivecentric.com/integrations· checked 3 Oct 2026
drivecentric.com/request-pricing· checked 3 Oct 2026
drivecentric.com/security· checked 3 Oct 2026
drivecentric.com/mobile-app· checked 3 Oct 2026
drivecentric.com/collection/drivecentric-service-engagem· checked 3 Oct 2026
drivecentric.com/events/dc20/summerstl· checked 3 Oct 2026