ClubWise is a club management platform for fitness businesses that need to manage memberships, payments, bookings, reporting and entry access in one system. Member records combine attendance, payment history and communications, with automated renewals, arrears notices and follow-ups. Sales tools support targeted campaigns, lead tracking and member retention communications. Members can book classes and appointments online, with bookings syncing to FitSense and ClubWise Mobile. Entry options include expiring QR codes, swipe cards, biometric readers and PINs; access control can continue operating offline. ClubWise says it handles UK direct debits in-house as an FCA-authorised payment service provider. Its security information includes ISO 27001 certification and, in the UK and Ireland, segregated accounts for member funds. ClubWise Mobile is for staff, while FitSense gives members mobile booking, payment and check-in tools. The service is available on Android, iOS and the web, with API support. ClubWise serves gyms, health clubs, sports centres, martial arts and yoga studios, and CrossFit facilities. The company offers onboarding, UK and Australian customer service teams, a help centre and data migration services. Prospective customers can book a free demo; subscription pricing is available on request.
Who it is for
ClubWise suits fitness businesses such as gyms, health clubs, sports centres, martial arts and yoga studios, and CrossFit facilities. It is especially relevant to operators looking to combine membership administration, billing, bookings and access control, with staff and member apps.
What is good
- Combines memberships, payments, bookings, reporting and access control.
- Automates renewals, arrears notices and member follow-ups.
- Offers online class and appointment bookings with mobile syncing.
- Access control supports offline operation and several entry methods.
- Provides onboarding, data migration and customer service teams.
What to know first
- Pricing is available on request.
- There is no free trial.
Verdict
Fitness businesses that want membership operations, billing, bookings and entry access in one platform should consider ClubWise. Its mobile tools, automated membership follow-ups and offline-capable access control are useful parts of that package. Buyers who need a published subscription price or a free trial will need to look elsewhere.
Get started with ClubWise
- Visit the ClubWise website.
- Book a free demo through the website.
- Discuss pricing and the business's requirements with ClubWise.
- Use the onboarding assistance and data migration services to get started.
Questions about ClubWise
How much does ClubWise cost?
Pricing is available on request. The website offers a free demo.
Is there a free trial?
No. ClubWise does not offer a free trial.
Which platforms does ClubWise support?
ClubWise lists Android, iOS, web and API support.
What kinds of fitness businesses does it serve?
Its customers include gyms, health clubs, sports centres, martial arts studios, yoga studios and CrossFit facilities.
Can members book through mobile tools?
Yes. FitSense provides members with mobile booking, payment and check-in tools, and online class and appointment bookings sync with FitSense and ClubWise Mobile.
What payment and security credentials does ClubWise describe?
ClubWise says it is ISO 27001 certified and handles UK direct debits under its FCA authorisation as a BACS-approved bureau. In the UK and Ireland, it says member funds are held in segregated accounts.
Compared on membership management software
- Failed-payment recovery
- Yes
- Membership freezes
- Yes
- Payment reporting
- Yes
- Billing frequency
- flexible
