CRM-VEDA

CRM-VEDA is an operations and customer-management platform made specifically for gyms, studios, and personal trainers. It is strongest for Indian fitness businesses that need lead follow-up, member administration, UPI and GST billing, and WhatsApp communication together. The right plan depends heavily on branch, member, trainer, and messaging limits.

Overview

CRM-VEDA follows a prospect from capture through automated follow-up and nurture, then keeps membership, renewal, and expiry records in the same workflow. Lead-source tracking and funnel reporting help operators see which acquisition channels produce members, while multichannel campaigns extend communication beyond individual sales conversations. This fitness-specific structure is more focused than a general-purpose CRM for businesses whose daily work revolves around memberships and attendance.

Its India focus has direct operational consequences. Every paid plan includes UPI payment collection and GST-compliant invoicing. Automated renewal SMS is supported, including DLT-registered SMS for the India-focused offering, and a business can connect its own verified WhatsApp Business number for reminders, payment links, and two-way conversations.

Key features

LUWCI AI creates campaigns and follow-ups, drafts WhatsApp messages, predicts churn, recommends retention actions, and generates reports. That combination can reduce the copywriting burden on a small team and turn churn signals into suggested retention work, although the value still depends on staff acting on those recommendations.

Lead capture, source tracking, automated nurture, and funnel reporting cover the full acquisition path. Member records include renewals and expiries, while billing handles collections and compliant invoices. Biometric-device attendance integration arrives on Pro and higher plans; the maker says new hardware is usually unnecessary, which may make adoption easier for businesses with existing devices.

FitVeda is a free Android companion app for members, trainers, staff, and administrators, with role-based experiences. The platform also offers API access and integrations on Pro, but no specific third-party services are named on the pricing page. CRM-VEDA says support inquiries receive a response within 24 hours, and its team can typically import Excel or register data within 24 hours. Trial and Basic include standard email support.

Pricing

The Trial plan is free for 14 days and supports up to 50 members, two trainers, two staff, and 1GB of storage. It is a sensible way to validate the workflow for a small operation, but the short trial and low member ceiling make it unsuitable for an established club.

Basic costs ₹550 per month, with the pricing table also showing “Billed ₹0 every 6 months.” It allows one branch, up to 300 members, three staff, 5GB of storage, and 50 emails and 50 SMS per subscription. It fits a small single-site business, though the messaging quota can be restrictive for frequent renewal campaigns.

Starter is shown at ₹1,498 per month, billed ₹8,990 every six months. It raises capacity to 500 members, five trainers, three staff, and 15GB of storage, with 500 emails and 500 SMS per subscription. This is the more practical tier for a growing studio that needs materially more outreach headroom.

Pro is shown at ₹2,833 per month, billed ₹17,000 every six months. It supports one branch and up to 1,000 members, 40 trainers, 40 staff, 30GB of storage, API access and integrations, and multi-location management. It is the clear choice when integrations, larger teams, or higher member volume matter; smaller operators may pay for capacity they do not use.

Platforms

CRM-VEDA provides a web platform, Android access, and an API.

Who it's for

Choose CRM-VEDA for an Indian gym, studio, or training business that wants fitness-specific lead and membership workflows alongside UPI, GST, WhatsApp, and SMS communication. It is less compelling for operators needing multiple branches on lower tiers, iOS companion apps, or named third-party integrations before selecting a plan.

Pros and cons

Pros

• Fitness-specific workflow: Leads, memberships, attendance, renewals, and expiries are managed around gym operations.
• India-ready billing and messaging: UPI collection, GST invoices, DLT-registered SMS, and WhatsApp payment links address common local requirements.
• Useful AI assistance: Campaign drafting, churn prediction, retention suggestions, and reporting can extend a small team.
• Migration help: Excel or register data can typically be imported within 24 hours.

Cons

• Lower tiers are single-branch: Trial, Basic, Starter, and Pro each list one branch, limiting straightforward expansion.
• Messaging quotas apply: Basic and Starter cap email and SMS allowances per subscription.
• iOS is absent from the stated platforms: FitVeda is Android-only in the published platform set.
• Specific integrations are unclear: Pro includes API access and integrations, but named services are not provided.

Alternatives

For a wider shortlist of category tools, see Gym Marketing Software.

PushPress is a better fit when a freemium model, iOS support, and unlimited leads, admins, members, and staff on its Free plan matter more than CRM-VEDA's India-focused billing and messaging.

Pick WellnessLiving when you need iOS alongside Android and web, plus booking and client/staff apps.

Xoda Reach suits a business seeking a free plan capped at 100 members with basic CRM and class scheduling.

Choose UrbanGym for a web-only, India-priced option with a free 50-member tier and 100 SMS per month.

Exerp is an alternative paid fitness platform available on Android, iOS, web, and API.

ClubWise is another paid option with Android, iOS, web, and API platforms.

Exercise.com Websites uses custom package pricing.

GymSales is a paid platform whose subscription terms and optional SMS charges are set by agreement.

Verdict

CRM-VEDA is a strong match for a single-location Indian fitness business that wants acquisition, retention, attendance, billing, and member messaging in one focused system. Its main reason to choose it is the combination of UPI/GST operations with WhatsApp and AI-assisted retention. Look elsewhere if you need iOS access, clearly named integrations, or branch expansion without the one-branch limits shown across its plans.