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Instead of Zoho Voice

Zoho Voice alternatives

Zoho Voice gives businesses a cloud PBX for buying local or toll-free numbers and handling inbound, outbound, forwarded, transferred, and extension calls. Its contact center includes multi-level IVR, queues, live monitoring, and listening, whispering, and barging. Call Intelligence transcribes recordings and creates summaries with intent, sentiment, customer satisfaction, and agent scores. WhatsApp, Telegram, limited two-way SMS, and integrations with Zoho applications extend its communication options. It runs on Android, iOS, Linux, macOS, Windows, the web, and a browser extension. A free plan is available, while paid service starts at $34/user/mo on annual billing.

  1. 1

    Microsoft Teams

    by Microsoft Teams
    Free plan AndroidiPhoneLinux+3

    Teams needing collaboration and Microsoft 365 integration — Microsoft Teams adds channels, guest access, unlimited message history, and Microsoft 365 integrations, rather than Zoho Voice’s telephony-focused cloud PBX.

    7.7 Free plan Visit site
  2. 2

    3CX

    by 3CX
    Free plan WebWindowsLinux+3

    PBX teams needing advanced routing and voicemail transcription — 3CX provides advanced call routing, auto attendant, voicemail transcription, and 40 included users, unlike Zoho Voice’s plan allocations.

    7.7 Free plan · paid from $300/yr Visit site
  3. 3

    PortSIP PBX

    Free plan AndroidAPIiPhone+4

    Service providers needing multi-tenant deployment control — PortSIP PBX combines PBX, UCaaS, CPaaS, CCaaS, messaging, meetings, and deployment in customer infrastructure or major clouds.

    7.6 Free plan Visit site
  4. 4

    VitalPBX

    by VitalPBX
    Free plan AndroidAPIExtension+6

    Linux-based businesses wanting self-hosted Asterisk telephony — VitalPBX is a Linux-based Asterisk phone system with custom routing, auto attendant, voicemail transcription, and self-hosting.

    7.5 Free plan · paid from $100/mo Visit site
  5. 5

    Zadarma

    by Zadarma
    Free plan WebWindowsMac+2

    Small teams needing multiple numbers and custom routing — Zadarma includes 10 users, multiple business numbers, custom call routing, auto attendant, and voicemail transcription.

    7.5 Free plan · paid from $39/mo (annual) · 7-day trial Visit site
  6. 6

    Freshcaller

    Free plan AndroidiPhoneWeb

    Contact centers needing international numbers and live dashboards — Freshcaller offers phone numbers from more than 90 countries, BYOC, advanced inbound routing, and live call-lifecycle dashboards.

    7.4 Free plan · paid from $15/user/mo (annual) · 14-day trial Visit site
  7. 7

    OnSIP

    by OnSIP
    Free plan AndroidiPhoneMac+2

    Small businesses wanting five included users and custom routing — OnSIP includes five users, multiple business numbers, custom routing, auto attendant, and voicemail transcription.

    7.4 Free plan · paid from $18.95/user/mo · 30-day trial Visit site
  8. 8

    FreePBX

    Free plan AndroidiPhoneLinux+2
    7.5 Free plan Visit site
  9. 9

    CallHippo

    Free plan AndroidExtensioniPhone+3
    7.4 From $18/user/mo (annual) · 10-day trial Visit site
  10. 10

    MyOperator

    by MyOperator
    Free plan AndroidAPIExtension+2
    7.4 From ₹5,000/mo (annual) Visit site
  11. 11

    4PSA VoipNow

    Free plan APILinuxSelf-hosted+1
    7.3 Free plan · 30-day trial Visit site
  12. 12

    Xorcom CompletePBX

    by Xorcom CompletePBX
    Free plan AndroidiPhoneLinux+2
    7.3 Pricing on request Visit site
  13. 13

    Voxbi

    by Voxbi
    Free plan AndroidAPIiPhone+3
    7.3 Free plan · paid from €1.20/user/mo · 14-day trial Visit site
  14. 14

    Issabel

    by Issabel
    Free plan AndroidAPILinux+2
    7.3 Free plan · paid from $8.33/mo Visit site
  15. 15

    Sonetel

    by Sonetel
    Free plan AndroidAPIiPhone+4
    7.3 Free plan · paid from $9.95/user/mo (annual) Visit site
  16. 16

    Voxcloud

    by Voxcloud
    Free plan AndroidiPhoneWindows
    7.2 Free plan · paid from £5/mo · 14-day trial Visit site
  17. 17

    sipXcom

    Free plan APILinuxSelf-hosted
    7.2 Open source Visit site
  18. 18

    FusionPBX

    Free plan APILinuxSelf-hosted+1
    7.2 Free plan Visit site
  19. 19

    VoIP Business Enterprise

    Free plan AndroidExtensioniPhone+3
    7.2 Free plan Visit site
  20. 20

    Incredible PBX

    Free plan LinuxMacSelf-hosted+2
    7.2 Free plan Visit site
  21. 21

    MikoPBX

    Free plan APILinuxSelf-hosted+1
    7.1 Free plan Visit site
  22. 22

    Wazo Platform

    by Wazo Platform
    Free plan AndroidAPIiPhone+3
    7.0 Open source Visit site
  23. 23

    Palephone

    Free plan AndroidAPILinux+3
    7.0 Free plan Visit site
  24. 24

    Phonebooth

    Free plan AndroidiPhoneMac+2
    7.0 Free plan · paid from $20/user/mo Visit site

Alternatives may fit better when Zoho Voice’s boundaries matter. Its audit log is under development, trial test numbers cannot receive incoming calls, calls require at least 5 Mbps, and Zoho Voice is not included with Zoho One. Compare each replacement’s calling and routing tools, collaboration or messaging features, deployment choices, platforms, user allowances, and price. A free plan alone may not decide the choice: teams should also consider whether they need a broad collaboration workspace, self-hosting, contact-center functions, or a different number of included users.

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