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Phonebooth
What Phonebooth is
Phonebooth is a hosted VoIP business phone system aimed at small and medium-sized businesses. It provides local business numbers, custom call routing, voicemail transcription, and auto-attendants with customizable menus, including dial-by-name. Voicemails can be emailed as audio attachments with a written transcription and caller details. Users can call through web, desktop, and mobile apps; its Chrome Soft Client adds browser calling, voicemail, routing controls, and call-center features. The plan page also lists SMS messaging, call recording, call-center reporting and dashboards, HD video conferencing and audio, internal team messaging, and custom third-party and CRM integrations. Phonebooth describes inbound and outbound calling as unlimited within the continental United States. Supported platforms are Android, iOS, macOS, web, and Windows. A free plan is available, alongside Phonebooth Power at $20 a month, billed at $20 per user per month, with monthly, one-year, two-year, and three-year billing options. The plan page lists 24/7/365 U.S.-based support and a dedicated account manager. The company says its hosted service uses redundant, geographically dispersed data centers and a nationwide all-IP CLEC network.
Who it suits
Phonebooth is designed exclusively for businesses and is aimed at small and medium-sized businesses. It suits teams seeking business calling with routing, voicemail, and call-center features across desktop and mobile apps.
What it does well
- Local business numbers and custom call routing.
- Voicemail arrives with transcription and caller information.
- Apps support Android, iOS, macOS, web, and Windows.
- Free plan is available.
- Phonebooth Power includes 24/7/365 U.S.-based support.
What to know first
- Unlimited calling is specified for the continental United States.
- Phonebooth Power costs $20 per user per month.
- Two-factor authentication setup is being made mandatory.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Phonebooth Power | $20 per user per month; monthly, 1 Year, 2 Years, and 3 Years billing options are shown · per user · unlimited local and long-distance calling in the continental U.S. · free business phone | $20 a month |
As phonebooth.com lists them, read 5 Oct 2026. The maker's own page has the final word.
Verdict
Phonebooth combines hosted business calling with voicemail, routing, and team communication features. Its stated unlimited calling coverage is limited to the continental United States, so businesses should check whether that scope fits their needs.
Facts from Phonebooth's own pages
- Auto attendant
- Yes · buy.phonebooth.com, 21 Sept 2026
- Auto-attendants
- Auto-attendants support customizable menus, including a dial-by-name option. · phonebooth.com, 5 Oct 2026
- Browser calling
- Phonebooth’s Soft Client is a WebRTC business phone in Chrome with calling, voicemail, routing controls, and call-center features. · phonebooth.com, 5 Oct 2026
- Business numbers
- local · buy.phonebooth.com, 21 Sept 2026
- Calling limit
- The feature page describes unlimited inbound and outbound calling within the continental United States. · phonebooth.com, 5 Oct 2026
- Call routing
- Find-Me, Follow-Me routing can send calls to a cell phone, a colleague, or both. · phonebooth.com, 5 Oct 2026
- Desktop and mobile apps
- Yes · buy.phonebooth.com, 21 Sept 2026
- Free plan
- Yes · buy.phonebooth.com, 21 Sept 2026
- Infrastructure
- Phonebooth says its hosted service uses redundant, geographically dispersed data centers and a nationwide all-IP CLEC network. · phonebooth.com, 5 Oct 2026
- Integrations
- The plan page lists custom third-party and CRM integrations without naming specific integrations. · buy.phonebooth.com, 5 Oct 2026
- Intended customers
- Phonebooth describes its hosted phone system as designed exclusively for business and aimed at small and medium-sized businesses. · phonebooth.com, 5 Oct 2026
- Mobile and desktop apps
- The plan page lists web, desktop, and mobile apps. · buy.phonebooth.com, 5 Oct 2026
- Other features
- The plan page lists unlimited auto-attendants and call recording, SMS messaging, call-center reporting and dashboards, HD video conferencing, HD audio, and internal team messaging. · buy.phonebooth.com, 5 Oct 2026
- Product
- Phonebooth provides hosted VoIP business phone systems and phone service for small and medium-sized businesses. · phonebooth.com, 5 Oct 2026
- Security
- Phonebooth says it is moving to mandatory two-factor authentication and instructs customers to set it up using Google Authenticator. · phonebooth.com, 5 Oct 2026
- Paid from
- 20 · buy.phonebooth.com, 21 Sept 2026
- Support
- The plan page lists 24/7/365 U.S.-based support and a dedicated account manager. · buy.phonebooth.com, 5 Oct 2026
- Voicemail
- Voicemail can be emailed as an audio attachment with a written transcription, phone number, and caller information. · phonebooth.com, 5 Oct 2026
- Voicemail transcription
- Yes · buy.phonebooth.com, 21 Sept 2026
Where Phonebooth stands on Freedom251
- Business Phone Systems#25 of 167