Phonebooth is a hosted VoIP business phone system aimed at small and medium-sized businesses. It provides local business numbers, custom call routing, voicemail transcription, and auto-attendants with customizable menus, including dial-by-name. Voicemails can be emailed as audio attachments with a written transcription and caller details. Users can call through web, desktop, and mobile apps; its Chrome Soft Client adds browser calling, voicemail, routing controls, and call-center features. The plan page also lists SMS messaging, call recording, call-center reporting and dashboards, HD video conferencing and audio, internal team messaging, and custom third-party and CRM integrations. Phonebooth describes inbound and outbound calling as unlimited within the continental United States. Supported platforms are Android, iOS, macOS, web, and Windows. A free plan is available, alongside Phonebooth Power at $20.00 USD per month, billed at $20 per user per month, with monthly, one-year, two-year, and three-year billing options. The plan page lists 24/7/365 U.S.-based support and a dedicated account manager. The company says its hosted service uses redundant, geographically dispersed data centers and a nationwide all-IP CLEC network.
Who it is for
Phonebooth is designed exclusively for businesses and is aimed at small and medium-sized businesses. It suits teams seeking business calling with routing, voicemail, and call-center features across desktop and mobile apps.
What is good
- Local business numbers and custom call routing.
- Voicemail arrives with transcription and caller information.
- Apps support Android, iOS, macOS, web, and Windows.
- Free plan is available.
- Phonebooth Power includes 24/7/365 U.S.-based support.
What to know first
- Unlimited calling is specified for the continental United States.
- Phonebooth Power costs $20 per user per month.
- Two-factor authentication setup is being made mandatory.
Verdict
Phonebooth combines hosted business calling with voicemail, routing, and team communication features. Its stated unlimited calling coverage is limited to the continental United States, so businesses should check whether that scope fits their needs.
Phonebooth plans and pricing
All plansCompared on business phone systems
- Free plan
- Yes
- Paid from
- $20/user/mo
- Business numbers
- local
- Auto attendant
- Yes
- Call routing
- custom
- Voicemail transcription
- Yes
- Desktop and mobile apps
- Yes
