No. 18 of 174 ·Business Phone Systems

Sonetel

Web · Windows · Mac · Linux · Android · iPhone · API · paid plans from $9.95/mo

Freedom report

Three barsScore 6.7

Free tierA free tier is on its own pricing page
Open codeNo open-source code on record
Runs widely6 of 6 device platforms
DocumentedPlans, terms and facts published

Sonetel is ranked #18 of 174 in business phone systems on Freedom251, made by Sonetel (Stockholm, Sweden). It runs on Android, API, iOS, Linux, macOS, Web, Windows. There is a free plan. A free trial is offered. Paid plans start at $9.95/mo.

Sonetel plans and pricing

All plans

Basic Free Prices shown per month when billed annually. SMS-to-email · Free incoming calls in the Sonetel app · User voicemail sonetel.com · 22 Sept 2026

Premium $9.95/mo Prices shown per month when billed annually. 1 free phone number per user · free calls to 40+ countries · caller ID · transcription · recording sonetel.com · 4 Oct 2026

Business $29.95/mo Prices shown per month when billed annually. 5 free phone numbers per user · free calls to 40+ countries · caller ID · transcription · recording sonetel.com · 4 Oct 2026

Basic Not published Prices shown per month when billed annually. SMS-to-email · paid number and calls charged separately sonetel.com · 4 Oct 2026

Compared on business phone systems

Free plan: Yes
Paid from: $9.95/user/mo
Included users: 1 users
Business numbers: multiple
Auto attendant: Yes
Call routing: custom
Voicemail transcription: Yes
Desktop and mobile apps: Yes

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The record

Product: Sonetel provides virtual business phone numbers and AI-powered communication for entrepreneurs.
Global numbers: Its VoIP number page says numbers are available in 78 countries.
Calling: Incoming calls can ring across a user's devices, and outgoing calls can show the business number on a paid plan.
AI features: Sonetel describes AI voicemail and call summaries, with call summaries including decisions, actions, and a drafted follow-up email.
Team and routing: The Business plan includes team features and voice response menus, and Sonetel describes cloud call forwarding and SIP trunking for existing PBXs.
Integrations: Sonetel offers a Zapier integration that can start phone calls from automated workflows.
Platforms: The VoIP number works through Sonetel apps for iOS, Android, Mac, Windows, and Linux; the company also links to its web app and developer API.
SMS limit: Two-way SMS is available on numbers in 15 of the 78 countries where Sonetel sells numbers, and free trial numbers cannot send SMS.
Usage limits: Premium includes 2,000 free call and forwarding minutes per user per month, while Business includes 4,000; each user can make one concurrent outbound call within the free allowance.
Privacy and security: Sonetel says it uses firewalls and antivirus software, limits employee access to stored personal data, and requires usernames and passwords for access.
Support: The privacy policy lists telephone, chat, and email as ways customers can contact customer service.
Company: Sonetel says its headquarters are in Stockholm, Sweden, and its services launched in 2009.
Price from: $9.95/mo

Where it ranks on Freedom251

Best Business Phone Systems in 2026#18 of 174

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Sources

sonetel.com/en/about/· checked 4 Oct 2026
sonetel.com/en/voip-number/· checked 4 Oct 2026
sonetel.com/en/mobile-app/· checked 4 Oct 2026
sonetel.com/en/help/help-topics/integrations/zapier· checked 4 Oct 2026
sonetel.com/en/help/help-topics/plan/what-are-the-l· checked 4 Oct 2026
sonetel.com/en/help/help-topics/terms-conditions/pr· checked 4 Oct 2026
sonetel.com/en/prices/· checked 22 Sept 2026