4PSA VoipNow is a communications platform for service providers and organizations, combining enterprise PBX with voice, video, presence, instant messaging, conferencing, faxing, and contact-center functions. Its role-based multitenant interface controls access to configurations and shared resources through permissions and limits. Call-center tools include IVR, smart queues, local and remote agents, real-time reports, supervisor monitoring, and call whispering. Browser communications use WebRTC over SIP, with file transfer and screen sharing. Real-time charging and reporting help monitor activity, while Request Log records interface actions for configuration audits. UnifiedAPI and SystemAPI support account deployment, charging, telephony, monitoring, reporting, and automation; UnifiedAPI can connect communications with CRM applications. The product page describes growth from one to 1,000 servers, adding a computing node in under five minutes without downtime. Deployment options include command-line installer, ISO, VMware, Virtuozzo, Docker on Linux, Amazon EC2 AMI, and Microsoft Azure. VoipNow Express is free but limited to ten phone extensions; several advanced functions require a license. Paid plans start at 145.00 USD per month, and a 150.00 USD one-time infrastructure download is listed.
Who it is for
It suits service providers and organizations needing multitenant telephony, contact-center tools, integrations, and deployment flexibility. Teams can choose a free limited edition or paid infrastructure and cloud plans.
What is good
- Multitenant permissions and shared-resource controls
- Voice, video, messaging, fax, and conferencing
- IVR, queues, agents, and supervisor monitoring
- APIs for automation and CRM integration
- Multiple self-hosted and cloud deployment options
What to know first
- Free edition limited to ten extensions
- Advanced features require a license
- Paid plans start at 145.00 USD monthly
- Some listed perpetual-license prices are unavailable
Verdict
VoipNow covers PBX, contact-center, collaboration, integration, and deployment needs in one platform. The free edition is narrowly limited, while broader capacity and features use paid plans.
4PSA VoipNow plans and pricing
All plansCompared on business phone systems
- Free plan
- Yes
- Auto attendant
- Yes
- Call routing
- advanced
- Desktop and mobile apps
- Yes
