Freedom251 › Business Phone Systems
Voxcloud
by Voxcloud
What Voxcloud is
Voxcloud provides hosted cloud VoIP phone systems, virtual numbers, SIP trunks, conference calling, and hosted dialling for business telephony. Its hosted phone system connects through SIP-enabled devices such as IP desk phones or softphones. Call handling features include time-of-day routing, ring groups, voicemail to email, call recording, and call queuing. Onsite users, remote workers, and multiple sites can connect to the same phone system, and users can view and download call statistics from the client area.
Voxcloud offers softphone apps for Windows, Android, and iOS, allowing business calls on a PC or mobile device without buying a desk phone. Its SIP trunks can connect a compatible SIP-enabled existing PBX to Voxcloud. The hosted phone system is described as operating across multiple UK data centres, with support from a technical, UK-based team included. Voxcloud is a UK-based ICT provider focused on voice, data connectivity, and cloud-hosted solutions for UK businesses; it was founded in 2011 and is headquartered in Manchester.
Pricing is freemium, with a free plan, paid plans from £5/mo, and a 14-day trial. Phone extension plans range from £5.00 per month with per-minute outgoing charges to £11.99 per month with inclusive UK calls and fair usage terms.
Who it suits
Voxcloud is presented for businesses of all sizes, including startups and single-person businesses that need hosted business telephony. It can suit teams connecting office, remote, or multi-site users, as well as businesses with compatible SIP-enabled phone systems.
What it does well
- Connects onsite users, remote workers, and multiple sites.
- Call handling includes routing, ring groups, recording, and queuing.
- Softphone apps support Windows, Android, and iOS.
- SIP trunks can connect a compatible existing phone system.
- Support is included with a technical, UK-based team.
What to know first
- Unlimited UK calls are subject to fair usage terms.
- The £5.00 per month extension plan charges outgoing calls by the minute.
- The £11.99 per month inclusive-call extension plan is subject to fair usage terms.
Limits
The £5.00 per month Phone Extension + Call Charges plan has free incoming calls and bills outgoing calls at 1p per minute to landlines and 6p per minute to mobiles. The £11.99 per month Phone Extension + Inclusive Call Charges plan includes unlimited calls to UK landline and mobile numbers subject to fair usage terms; automated or computer dialling systems are excluded from unlimited UK calls.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Phone Extension + Call Charges | billed monthly · Incoming calls are free · Outgoing calls billed at 1p per minute to landlines and 6p per minute to mobiles | £5 a month |
| Phone Extension + Premium Features | billed monthly · Includes call recording · Includes all other premium features | £9 a month |
| Phone Extension + Inclusive Call Charges | Fair usage terms apply · Unlimited calls to UK landline and mobile numbers · Includes call recording and other premium features | £11.99 a month |
| Conference calls — pay as you go | Subscription free · Calls cost 4p per minute inc VAT · dedicated conference room · no booking required | Free |
| Phone extension with inclusive calls | Unlimited UK landline and mobile calls · fair usage terms apply · call recording and premium features | $11.99 a month |
| Virtual phone number | Free for 0843/0845 numbers · forwarding to landline 1p/minute · forwarding to mobile 6p/minute | $2 a month |
| Inbound number to home or mobile | UK phone number · call charges at 1p/minute | $2 a month |
| Inbound number with bundled minutes | 850 minutes to landlines or 300 minutes to mobiles | $5 a month |
The first 8 of 13 plans, as voxcloud.co.uk lists them, read 22 Sept 2026. The maker's own page has the final word. Every plan
Getting started
- Visit the Voxcloud website and choose a plan or start the 14-day trial.
- Connect a SIP-enabled IP desk phone or softphone to the hosted phone system.
- Install a softphone app for Windows, Android, or iOS to call from a PC or mobile device.
- If you have a compatible SIP-enabled PBX, connect it using Voxcloud SIP trunks.
- Use the client area to view and download call statistics.
Verdict
Choose Voxcloud if your business needs hosted phone service, softphones, or a way to connect multiple sites and remote workers. Compare the per-minute and inclusive-call extension options against your expected use; unlimited UK calls carry fair usage terms.
Questions
How much does Voxcloud cost?
Pricing is freemium, with a free plan and paid plans from £5/mo. Listed phone extension options include £5.00 per month with per-minute outgoing charges, £9.00 per month with premium features, and £11.99 per month with inclusive UK calls subject to fair usage terms.
Is there a free trial?
Yes. Voxcloud offers a 14-day trial.
Which platforms have softphone apps?
Voxcloud offers softphone apps for Windows, Android, and iOS.
Can Voxcloud work with an existing phone system?
Voxcloud SIP trunks are described as compatible with SIP-enabled PBXs and can connect an existing phone system to Voxcloud.
What does the Phone Extension + Call Charges plan include?
It costs £5.00 per month. Incoming calls are free; outgoing calls cost 1p per minute to landlines and 6p per minute to mobiles.
Who makes Voxcloud?
Voxcloud is made by Voxcloud, a UK-based ICT service provider founded in 2011 and headquartered in Manchester, United Kingdom.
Facts from Voxcloud's own pages
- Auto attendant
- Yes · voxcloud.co.uk, 22 Sept 2026
- Business numbers
- multiple · voxcloud.co.uk, 22 Sept 2026
- Call handling
- Listed phone system features include time-of-day routing, ring groups, voicemail to email, call recording and call queuing. · voxcloud.co.uk, 11 Oct 2026
- Call records
- The hosted system lets users view and download call statistics from the client area. · voxcloud.co.uk, 11 Oct 2026
- Call routing
- advanced · voxcloud.co.uk, 22 Sept 2026
- Company
- Voxcloud describes itself as a UK-based ICT service provider focused on voice, data connectivity and cloud-hosted solutions for UK businesses. · voxcloud.co.uk, 11 Oct 2026
- Desktop and mobile apps
- Yes · voxcloud.co.uk, 22 Sept 2026
- Founded
- 2011 · voxcloud.co.uk, 19 Oct 2026
- Free plan
- Yes · voxcloud.co.uk, 22 Sept 2026
- Headquarters
- Manchester, United Kingdom · voxcloud.co.uk, 19 Oct 2026
- Hosted PBX
- The hosted phone system connects using SIP-enabled devices such as IP desk phones or softphones. · voxcloud.co.uk, 11 Oct 2026
- Infrastructure
- The hosted phone system is described as operating across multiple UK data centres. · voxcloud.co.uk, 11 Oct 2026
- Integrations
- Voxcloud SIP trunks are described as compatible with SIP-enabled PBXs and can connect an existing phone system to Voxcloud. · voxcloud.co.uk, 11 Oct 2026
- Product
- Voxcloud offers hosted cloud VoIP phone systems, virtual numbers, SIP trunks, conference calling and hosted dialling for business telephony. · voxcloud.co.uk, 11 Oct 2026
- Remote work
- The system connects onsite users, remote workers and multiple sites into the same phone system. · voxcloud.co.uk, 11 Oct 2026
- Security and registration
- The site lists a Data Protection Act (ICO) registration number, ZA056860, and describes its service as safe, secure and reliable. · voxcloud.co.uk, 11 Oct 2026
- Softphone platforms
- The maker offers softphone apps for Windows, Android and iOS. · voxcloud.co.uk, 11 Oct 2026
- Softphone use
- Its softphones let users make and receive business calls on a PC or mobile device without buying a desk phone. · voxcloud.co.uk, 11 Oct 2026
- Support
- The maker says support is included and describes its team as technical and UK based. · voxcloud.co.uk, 11 Oct 2026
- Target customers
- The hosted phone system is presented for businesses of all sizes, including startups and single-person businesses. · voxcloud.co.uk, 11 Oct 2026
- Usage limits
- Unlimited UK calls are subject to fair usage terms and are not for use with automated or computer dialling systems. · voxcloud.co.uk, 11 Oct 2026
Where Voxcloud stands on Freedom251
- Business Phone Systems#17 of 167