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Voxcloud vs Zoho Voice

Both stand on business phone systems. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Voxcloud

Free plan AndroidiPhoneWindows

Choose Voxcloud if your business needs hosted phone service, softphones, or a way to connect multiple sites and remote workers. Compare the per-minute and inclusive-call extension options against your expected use; unlimited UK calls carry fair usage terms.

Visit Voxcloud

Zoho Voice

Free plan AndroidAPIExtension+5

Zoho Voice combines business calling with contact center tools, messaging and call summaries across a wide range of platforms. Check the audit-log access, trial calling limits and plan details against your needs; paid service starts at $34/user/mo (annual).

Visit Zoho Voice

The facts

VoxcloudZoho Voice
Free planYesYes
Open sourceNot publishedNo
Runs onAndroid, iPhone, WindowsAndroid, API, Extension, iPhone, Linux, Mac, Web, Windows
Lowest paid planSee the plansEnterprise Telephony - Basic: $39 per user a month
Plans published1314
MakerVoxcloudZoho Voice
Websitevoxcloud.co.ukzoho.com
On business phone systems#17 of 167#13 of 167

Voxcloud: what it does well

  • Connects onsite users, remote workers, and multiple sites.
  • Call handling includes routing, ring groups, recording, and queuing.
  • Softphone apps support Windows, Android, and iOS.
  • SIP trunks can connect a compatible existing phone system.
  • Support is included with a technical, UK-based team.

What to know first

  • Unlimited UK calls are subject to fair usage terms.
  • The £5.00 per month extension plan charges outgoing calls by the minute.
  • The £11.99 per month inclusive-call extension plan is subject to fair usage terms.

Zoho Voice: what it does well

  • Supports web, desktop and mobile platforms.
  • Includes queues, multi-level IVR and live call monitoring.
  • Call Intelligence transcribes calls and summarizes several measures.
  • Offers a free plan and 15-day trial.
  • Lists integrations with Zoho apps and ManageEngine ServiceDesk Plus Cloud.

What to know first

  • Audit logs are under development and not directly accessible.
  • Trial number cannot be used to test incoming calls.
  • Calls require a minimum internet speed of 5 Mbps.
  • Zoho Voice is not included with a Zoho One license.

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