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Best USU IT Service Management Alternatives in 2026

Updated

20 apps from IT SLA management software ranked against USU IT Service Management on the same published basis.

  1. 1
    KIX Free plan AndroidapiiOSLinuxself-hosted €33/mo6.6
    USU IT Service Management vs KIX
  2. 2
    Lansweeper Free plan apiLinuxMacself-hostedWeb $199/mo6.6
    USU IT Service Management vs Lansweeper
  3. 3
    Desk365 Free plan AndroidapiiOSWeb $12/mo6.5
    USU IT Service Management vs Desk365
  4. 4
    iTop Free plan apiLinuxself-hostedWebWin Free6.5
    USU IT Service Management vs iTop
  5. 5
    Znuny Free plan apiLinuxself-hostedWeb $374.92/mo6.5
    USU IT Service Management vs Znuny
  6. 6
    FreeITSM Free plan apiLinuxself-hostedWebWin Free6.4
    USU IT Service Management vs FreeITSM
  7. 7
    Nova-Suite Free plan apiself-hostedWeb Free6.3
    USU IT Service Management vs Nova-Suite
  8. 8
    QueueDesk Free plan Web $79/mo6.3
    USU IT Service Management vs QueueDesk
  9. 9
    SlaMetric Free plan Web Free6.3
    USU IT Service Management vs SlaMetric
  10. 10
    Vivantio apiself-hostedWeb $49/mo6.3
    USU IT Service Management vs Vivantio
  11. 11
    GLPI Free trial AndroidapiLinuxMacself-hosted €19/mo5.7
    USU IT Service Management vs GLPI
  12. 12
    Alemba Service Manager AndroidapiiOSself-hostedWeb 5.6
    USU IT Service Management vs Alemba Service Manager
  13. 13
    ManageEngine ServiceDesk Plus AndroidiOSLinuxMacWeb $13/mo5.6
    USU IT Service Management vs ManageEngine ServiceDesk Plus
  14. 14
    Proactivanet ITSM AndroidapiiOSWeb 5.5
    USU IT Service Management vs Proactivanet ITSM
  15. 15
    USU Knowledge Management apiLinuxself-hostedWebWin 5.5
    USU IT Service Management vs USU Knowledge Management
  16. 16
    Xurrent Service Level Management AndroidapiiOSWeb 5.5
    USU IT Service Management vs Xurrent Service Level Management
  17. 17
    Marval MSM apiself-hostedWeb 5.4
    USU IT Service Management vs Marval MSM
  18. 18
    Patryone Service Desk Web 5.4
    USU IT Service Management vs Patryone Service Desk
  19. 19
    Web Help Desk Free trial iOSLinuxMacself-hostedWeb $26.67/mo5.4
    USU IT Service Management vs Web Help Desk
  20. 20
    Zammad Free trial apiLinuxself-hostedWeb €7/mo5.4
    USU IT Service Management vs Zammad

USU IT Service Management alternatives compared

#AppScoreFree planFromRuns on
1KIX6.6Free plan€33/moAndroid, API, iOS, Linux, self-hosted, Web
2Lansweeper6.6Free plan$199/moAPI, Linux, Mac, self-hosted, Web, Windows
3Desk3656.5Free plan$12/moAndroid, API, iOS, Web
4iTop6.5Free planFreeAPI, Linux, self-hosted, Web, Windows
5Znuny6.5Free plan$374.92/moAPI, Linux, self-hosted, Web
6FreeITSM6.4Free planFreeAPI, Linux, self-hosted, Web, Windows
7Nova-Suite6.3Free planFreeAPI, self-hosted, Web
8QueueDesk6.3Free plan$79/moWeb
9SlaMetric6.3Free planFreeWeb
10Vivantio6.3$49/moAPI, self-hosted, Web
11GLPI5.7€19/moAndroid, API, Linux, Mac, self-hosted, Web, Windows
12Alemba Service Manager5.6Android, API, iOS, self-hosted, Web, Windows
13ManageEngine ServiceDesk Plus5.6$13/moAndroid, iOS, Linux, Mac, Web, Windows
14Proactivanet ITSM5.5Android, API, iOS, Web
15USU Knowledge Management5.5API, Linux, self-hosted, Web, Windows
16Xurrent Service Level Management5.5Android, API, iOS, Web
17Marval MSM5.4API, self-hosted, Web
18Patryone Service Desk5.4Web
19Web Help Desk5.4No$26.67/moiOS, Linux, Mac, self-hosted, Web, Windows
20Zammad5.4€7/moAPI, Linux, self-hosted, Web
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Questions about USU IT Service Management alternatives

What is the best alternative to USU IT Service Management?

KIX, number 1 in IT SLA management software with a score of 6.6 out of 10. The others here: Lansweeper, Desk365, iTop and 16 more.

What is the best free alternative to USU IT Service Management?

KIX is the best-ranked alternative with a free plan. 9 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.