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Best SureWFM Alternatives in 2026

Updated

20 apps from contact center workforce management software ranked against SureWFM on the same published basis.

  1. 1
    Webex App Free plan AndroidiOSMacWebWin Free6.7
    SureWFM vs Webex App
  2. 2
    Daktela WFM Free plan AndroidapiiOSMacWeb €20/mo6.6
    SureWFM vs Daktela WFM
  3. 3
    GetWFM Free plan apiWeb Free6.3
    SureWFM vs GetWFM
  4. 4
    Dialpad Workforce Management AndroidextensioniOSMacWeb $95/mo5.7
    SureWFM vs Dialpad Workforce Management
  5. 5
    Mitel Secure Cloud AndroidiOSMacWebWin 5.7
    SureWFM vs Mitel Secure Cloud
  6. 6
    Aspect Workforce AndroidapiiOSself-hostedWeb 5.5
    SureWFM vs Aspect Workforce
  7. 7
    Pipkins Vantage Point iOSMacWeb 5.5
    SureWFM vs Pipkins Vantage Point
  8. 8
    QStory Workforce Management AndroidiOSWeb 5.5
    SureWFM vs QStory Workforce Management
  9. 9
    RingCX AI Workforce Management AndroidapiiOSWeb $65/mo5.5
    SureWFM vs RingCX AI Workforce Management
  10. 10
    Verint Workforce Management AndroidapiiOSWeb 5.5
    SureWFM vs Verint Workforce Management
  11. 11
    Enghouse CCaaS apiWeb 5.4
    SureWFM vs Enghouse CCaaS
  12. 12
    MaxContact Auto QA apiWeb 5.4
    SureWFM vs MaxContact Auto QA
  13. 13
    Nextiva AndroidextensioniOSLinuxMac $15/mo5.4
    SureWFM vs Nextiva
  14. 14
    8x8 Contact Center AndroidapiiOSMacWeb 5.3
    SureWFM vs 8x8 Contact Center
  15. 15
    Eleveo Workforce Management apiself-hostedWeb 5.3
    SureWFM vs Eleveo Workforce Management
  16. 16
    Genesys Workforce Engagement Management AndroidiOSMacWebWin £2.33/mo5.3
    SureWFM vs Genesys Workforce Engagement Management
  17. 17
    Mitel Workforce Management AndroidiOS 5.3
    SureWFM vs Mitel Workforce Management
  18. 18
    SingleComm Workforce Web 5.3
    SureWFM vs SingleComm Workforce
  19. 19
    Amazon Connect Free trial AndroidapiiOSWeb 5.2
    SureWFM vs Amazon Connect
  20. 20
    Avaya Aura Private Cloud AndroidapiiOSMacWeb 5.2
    SureWFM vs Avaya Aura Private Cloud

SureWFM alternatives compared

#AppScoreFree planFromRuns on
1Webex App6.7Free planFreeAndroid, iOS, Mac, Web, Windows
2Daktela WFM6.6Free plan€20/moAndroid, API, iOS, Mac, Web, Windows
3GetWFM6.3Free planFreeAPI, Web
4Dialpad Workforce Management5.7No$95/moAndroid, Browser, iOS, Mac, Web, Windows
5Mitel Secure Cloud5.7No—Android, iOS, Mac, Web, Windows
6Aspect Workforce5.5No—Android, API, iOS, self-hosted, Web
7Pipkins Vantage Point5.5No—iOS, Mac, Web
8QStory Workforce Management5.5No—Android, iOS, Web
9RingCX AI Workforce Management5.5No$65/moAndroid, API, iOS, Web
10Verint Workforce Management5.5No—Android, API, iOS, Web
11Enghouse CCaaS5.4No—API, Web
12MaxContact Auto QA5.4No—API, Web
13Nextiva5.4No$15/moAndroid, Browser, iOS, Linux, Mac, Web, Windows
148x8 Contact Center5.3No—Android, API, iOS, Mac, Web, Windows
15Eleveo Workforce Management5.3No—API, self-hosted, Web
16Genesys Workforce Engagement Management5.3No£2.33/moAndroid, iOS, Mac, Web, Windows
17Mitel Workforce Management5.3No—Android, iOS
18SingleComm Workforce5.3No—Web
19Amazon Connect5.2No—Android, API, iOS, Web
20Avaya Aura Private Cloud5.2No—Android, API, iOS, Mac, Web, Windows
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Questions about SureWFM alternatives

What is the best alternative to SureWFM?

Webex App, number 1 in contact center workforce management software with a score of 6.7 out of 10. The others here: Daktela WFM, GetWFM, Dialpad Workforce Management and 16 more.

What is the best free alternative to SureWFM?

Webex App is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked free-and-open first: a usable free tier and open-source code, then the platforms it runs on and its documentation.