Safecall Investigation Case Management is a web-based service for managing investigations arising from whistleblowing reports or workplace incidents. Teams can group related cases, assign investigators and investigation managers, set priorities and tasks, and review progress with checklists, timelines, alerts, and a dashboard for investigator performance. The software is presented for whistleblowing, HR, workplace, fraud, financial, criminal, and health and safety investigations. It stores evidence such as pictures, audio files, and notes, and supports confidential communications between managers and investigators. Users can export reports, timelines, and key metrics for senior management and audit purposes. The service can connect with Safecall whistleblowing products or be used standalone; OpenAPI connections and API capabilities are available for deeper integration. It is mobile- and tablet-responsive, requires no app or installation, and is described as available in more than 60 portal translation languages. Listed safeguards include TLS 1.2 connections, AES256 encryption in transit and at rest, case-level role-based access, two-factor authentication, GDPR compliance, and regular independent penetration testing. Pricing is provided on request.
Who it is for
The service suits organisations managing investigations related to whistleblowing reports or workplace incidents. It supports multiple investigators, evidence handling, reporting, and standalone use or connection with Safecall whistleblowing products.
What is good
- Assigns multiple investigators
- Stores pictures, audio files, and notes
- Exports reports, timelines, and key metrics
- Mobile- and tablet-responsive web service
- More than 60 portal translation languages
What to know first
- Pricing is provided on request
- No app or installation; access is web-based
Verdict
Safecall combines case coordination, evidence storage, confidential communications, and exportable reporting in a web-based service. Prospective customers need to contact Safecall for pricing.
Get started with Safecall Investigation Case Management
- Visit the Safecall Investigation Case Management website.
- Contact Safecall to discuss your organisation’s needs and pricing.
- Use the service through its web-based SaaS platform without installing an app.
- Use it standalone or connect it with Safecall whistleblowing products.
Questions about Safecall Investigation Case Management
How much does Safecall Investigation Case Management cost?
Pricing is provided on request. Safecall directs prospective customers to contact it to discuss their needs and a suitable solution.
Does it have a free plan?
The listed plan is paid, with pricing provided on request.
Which platforms does it support?
It is listed for Android, iOS, and web. The SaaS service is mobile- and tablet-responsive and requires no app or installation.
Can it integrate with other systems?
It can connect with Safecall whistleblowing products or run standalone. Safecall also describes OpenAPI connections and API capabilities for deeper integration.
Who makes the software?
The maker is Safecall Investigation Case Management. Safecall Ltd says it was founded in 1999 and is wholly owned by The Law Debenture Corporation.
What security measures are listed?
Listed measures include GDPR compliance, TLS 1.2 connections, AES256 encryption in transit and at rest, case-level role-based access controls, two-factor authentication, and regular independent penetration testing.
Safecall Investigation Case Management plans and pricing
All plansCompared on case management software
- Case management
- Yes
- Evidence management
- Yes
- Interview management
- Yes
- Findings & remediation
- Yes
- Audit log
- Yes
