NAVEX EthicsPoint Incident Management is cloud-based whistleblowing and incident management software for multinational organizations. It gives employees, contractors, and suppliers 24/7 reporting access by web, phone, and mobile, with the option to report anonymously or by name. Machine translation supports report details and follow-ups in reporters’ own languages. Case teams can automate assignments, approvals, and escalations, update multiple assignments together, and configure up to two custom workflows. Role-based permissions and AI-enhanced safeguards help restrict access to sensitive case information. The product includes intake forms, custom case fields, audit trails, AI-assisted analysis, case summaries, and Power BI dashboards. NAVEX says it can connect with HR, risk, and policy systems, link reports to policies and training, and export audit-ready data. Listed compliance capabilities include NIST CSF 2.0 and ISO 27001 frameworks, control mapping, evidence collection, risk assessments, remediation workflows, and vendor risk management. Pricing is on request and tailored to organizational needs.
Who it is for
It suits multinational organizations that need reporting channels for employees, contractors, or suppliers and configurable case handling. Its listed compliance and reporting capabilities may also suit teams managing risk and policy processes.
What is good
- 24/7 reporting by web, phone, and mobile
- Anonymous and named reporting options
- Machine translation for details and follow-ups
- Automates assignments, approvals, and escalations
- Includes audit trails and Power BI dashboards
What to know first
- Limited to two custom workflows
- Pricing is on request
Verdict
EthicsPoint combines multilingual reporting, case workflow controls, and analytics for organizations handling whistleblowing across regions. Its workflow customization is limited to two custom workflows, and pricing requires a request.
Get started with NAVEX EthicsPoint Incident Management
- Visit the NAVEX EthicsPoint Professional product page.
- Arrange a personalized demo, which includes a 15-minute call with an expert.
- Discuss workflow setup with NAVEX Professional Services.
- Request pricing tailored to your organization size, program needs, and selected solutions.
Limits to know first
The product page states that the Professional plan includes up to two custom workflows.
Questions about NAVEX EthicsPoint Incident Management
What does EthicsPoint Incident Management cost?
Pricing is on request and tailored to organization size, program needs, and selected solutions.
Can reports be anonymous?
Yes. Reporting can be anonymous or named, and access can include employees, contractors, and suppliers.
How can people submit reports?
The product provides 24/7 access through web, phone, and mobile.
How many custom workflows can Professional configure?
Professional includes up to two custom workflows.
What systems can it connect with?
NAVEX says it can connect with existing HR, risk, and policy systems, link reports to related policies and training, and export audit-ready data.
What security certifications does NAVEX list?
NAVEX lists SOC II Type 2 audits, ISO 27001 certification, and Data Privacy Framework certification for cross-border U.S. data transfers.
NAVEX EthicsPoint Incident Management plans and pricing
All plansCompared on case management software
- Case intake forms
- Yes
- Workflow automation
- Yes
- Custom case fields
- Yes
- Audit trail
- Yes
- Reporting dashboards
- Yes
- Deployment
- cloud
