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NAVEX EthicsPoint Incident Management vs VisualVault Case Management

Both stand on case management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

NAVEX EthicsPoint Incident Management

Paid AndroidiPhoneWeb

EthicsPoint combines multilingual reporting, case workflow controls, and analytics for organizations handling whistleblowing across regions. Its workflow customization is limited to two custom workflows, and pricing requires a request.

Visit NAVEX EthicsPoint Incident Management

VisualVault Case Management

Paid APIWeb

VisualVault focuses on public-sector case operations, combining intake, workflow, records, auditing, and reporting in one cloud service. Its annual program license includes hosting and support, but buyers must request pricing.

Visit VisualVault Case Management

The facts

NAVEX EthicsPoint Incident ManagementVisualVault Case Management
Free planNot publishedNo
Open sourceNot publishedNot published
Runs onAndroid, iPhone, WebAPI, Web
Lowest paid planFree or on requestFree or on request
Plans published11
MakerNAVEX EthicsPoint Incident ManagementVisualVault Case Management
Websitenavex.comvisualvault.com
On case management software#61 of 177#57 of 177

NAVEX EthicsPoint Incident Management: what it does well

  • 24/7 reporting by web, phone, and mobile
  • Anonymous and named reporting options
  • Machine translation for details and follow-ups
  • Automates assignments, approvals, and escalations
  • Includes audit trails and Power BI dashboards

What to know first

  • Limited to two custom workflows
  • Pricing is on request

VisualVault Case Management: what it does well

  • Centralizes case data, documents, and communications
  • Configurable workflows route tasks and approvals
  • Time-stamped audit trails record activity
  • Reporting covers volume, timing, and risks
  • Mobile access supports field staff

What to know first

  • No free plan is offered
  • Pricing is available only on request
  • Administrative user base affects licensing cost

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