No. 23 of 177 ·Case Management Software

HR Acuity

Name: HR Acuity
Price: 7500 USD

Web · API · paid plans from $625/mo

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Freedom report

One barScore 6.6

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

HR Acuity is ranked #23 of 177 in case management software on Freedom251, made by HR Acuity (Florham Park, NJ, United States). It runs on API, Web. Paid plans start at $625/mo.

HR Acuity plans and pricing

All plans

Essential Edition $7,500/yr Starts at 5 users hracuity.com · 7 Oct 2026

Compared on case management software

Workflow automation: Yes

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The record

Purpose: HR Acuity is a platform for HR case management and workplace investigations, from intake through aftercare.
Case management: The platform centralizes workplace issues, investigations and outcomes in a customizable system.
Investigations: A proprietary three-step methodology, customizable interview templates and permission controls guide investigations.
Analytics: Visual dashboards surface trends, risks and blind spots in employee relations data.
Speak-up reporting: Employees can submit named or anonymous reports in multiple languages through AI, live agents or the web.
AI: HR Acuity’s olivER companion answers questions about case data and provides insights; the company says it does not train its AI models on customer data.
Integrations: The company lists integrations including Workday, ADP, UKG, SAP, Bamboo, Deel, Gusto, HiBob, Lattice, Paylocity, Rippling and Zenefits.
Integration methods: HR Acuity says it supports REST-based APIs and encrypted SFTP transfers, as well as SSO and API-based integration options.
Hosting and security: The company says it hosts data on Microsoft Azure in US facilities it describes as Tier IV, SSAE-16 and ISO 27001 compliant, and encrypts user communications with HTTPS and TLS 1.2.
Access controls: The platform supports SSO through Ping One using SAML and client-managed, role-based permissions.
Intended users: HR Acuity describes its platform as serving enterprise HR and employee relations teams and says over 500 enterprises use it.
Support: A customer testimonial on the platform page describes support through selection, contracting, implementation, training and go-live.
Founded: 2006
Headquarters: Florham Park, NJ, United States
Price from: $625/mo

Where it ranks on Freedom251

Best Case Management Software in 2026#23 of 177
Best HR Case Management Software in 2026#18 of 50
Best Workplace Investigation Software in 2026#15 of 29

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Sources

hracuity.com· checked 7 Oct 2026
hracuity.com/platform/employee-relations-ai/· checked 7 Oct 2026
hracuity.com/platform/hr-integrations/· checked 7 Oct 2026
hracuity.com/platform/hr-data-security/· checked 7 Oct 2026
hracuity.com/about-us/· checked 7 Oct 2026
hracuity.com/platform/· checked 7 Oct 2026
hracuity.com/blog/new-saas-solution-essential-editio· checked 7 Oct 2026