Freedom251 › Case Management Software
Unit21
by Unit21

What Unit21 is
Unit21 is an AI risk platform for fraud prevention and anti-money-laundering operations. Its detection and investigation agents analyze alerts and transactions, surface risks and prepare case narratives. Transaction monitoring combines configurable rules, behavioral models and adaptive risk scoring to prioritize activity for review. Unit21 says it can detect and block fraud in less than a second across RTP, FedNow, ACH, cards and crypto. Case management gathers evidence, records investigative steps and connects entities through graph analysis. Sanctions screening covers OFAC, PEP, adverse media and global sanctions lists, with configurable matching logic. AI agents can pre-populate SAR, STR, CTR, 314(a) and goAML filings with evidence, timelines and policy references. Unit21 says its data ingestion can connect to any tool, provider or system, and lists integrations including BigQuery, Snowflake, Plaid, Salesforce and Jack Henry. It reports SOC 2 Type I and Type II compliance and encryption for stored and transmitted data. Pricing is available by demo request. The platform serves fintechs in payments, lending, crypto, neobanks, BaaS and marketplaces.
Who it suits
Unit21 is aimed at fintechs in payments, lending, crypto, neobanks, BaaS and marketplaces. It suits organizations handling fraud prevention, transaction monitoring, investigations, sanctions screening or regulatory filings.
What it does well
- Monitors transactions with configurable rules and risk scoring
- Case management includes evidence and graph analysis
- Screens sanctions lists with configurable matching logic
- Reports SOC 2 Type I and Type II compliance
What to know first
- Pricing is available by demo request
- The listed platform interfaces are web and API
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Custom pricing | No published plans · SaaS deployment · no free version or trial | On request |
As unit21.ai lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Unit21 website.
- Request a demo to discuss custom pricing.
- Access the platform through its web or API platform.
Verdict
Unit21 brings transaction monitoring, fraud controls, investigations and regulatory filing support into an AI risk platform. Pricing is custom and available by demo request.
Questions
How much does Unit21 cost?
Pricing is custom and available by demo request.
What platforms does Unit21 support?
The listed platforms are web and API.
Which fintech sectors does Unit21 serve?
Unit21 describes its customers as fintechs across payments, lending, crypto, neobanks, BaaS, and marketplaces.
What integrations does Unit21 list?
It lists BigQuery, Snowflake, Plaid, Salesforce, and Jack Henry, and says its data ingestion can connect to any tool, provider, or system.
What compliance and encryption does Unit21 report?
Unit21 reports SOC 2 Type I and Type II compliance. It says stored data is encrypted with 256-bit AES and data in transit with 256-bit SSL/TLS encryption.
What can Unit21 help with?
Its listed capabilities include transaction monitoring, customer risk assessment, case management, regulatory reporting, and sanctions screening.
Facts from Unit21's own pages
- AI agents
- Its detection and investigation agents analyze alerts and transactions, surface risks, and generate case narratives. · unit21.ai, 30 Sept 2026
- AI investigations
- Its AI agents can ingest alerts, gather evidence, analyze risk and draft regulator-ready narratives for human approval. · unit21.ai, 15 Oct 2026
- API documentation
- A public mirror describes an interactive OpenAPI reference and a downloadable OpenAPI specification. · github.com, 15 Oct 2026
- API-first design
- Unit21 describes its infrastructure as API-first for data ingestion and internal-system connectivity. · unit21.ai, 15 Oct 2026
- Audit trail
- Yes · unit21.ai, 20 Sept 2026
- Backtesting
- Rules and detection models can be tested against historical or shadow data before deployment. · unit21.ai, 15 Oct 2026
- Capterra listing
- Capterra lists web, Android and iPhone/iPad deployment, but shows pricing as Get Price and says no free trial is available. · capterra.com, 15 Oct 2026
- Case management
- Case management includes alert triage, evidence gathering, automated summaries, configurable workflows and complete audit logs. · unit21.ai, 15 Oct 2026
- Company founding
- LinkedIn lists the company as founded in 2018. · linkedin.com, 15 Oct 2026
- Company headquarters
- LinkedIn lists headquarters at 49 Geary Street, Unit 200, San Francisco, California 94108. · linkedin.com, 15 Oct 2026
- Company location
- Unit21's terms identify its offices at 49 Geary Street, Suite 200, San Francisco, California. · unit21.ai, 30 Sept 2026
- Company size
- LinkedIn lists Unit21 as a privately held software-development company with 51–200 employees. · linkedin.com, 15 Oct 2026
- Current status
- Unit21's public US production status page currently reports all listed components operational. · status.us.prod1.unit21.com, 15 Oct 2026
- Customer risk rating
- Customer risk profiles are updated from activity, device signals, sanctions exposure and network associations. · unit21.ai, 15 Oct 2026
- Device intelligence
- Device intelligence evaluates signals such as rooted devices, VPNs and tampered browsers to produce a device risk score. · unit21.ai, 15 Oct 2026
- Documentation support
- Unit21's help center links to platform documentation, API documentation, support tickets and regional status pages. · support.unit21.ai, 15 Oct 2026
- Encryption
- Unit21 says it encrypts stored data with 256-bit AES and data in transit with 256-bit SSL/TLS encryption. · unit21.ai, 30 Sept 2026
- Founded
- 2018 · unit21.ai, 23 Sept 2026
- Fraud consortium
- Unit21 says its consortium covers more than 80 million U.S. adults and shares fraud signals across platforms. · unit21.ai, 15 Oct 2026
- Funding status
- Crunchbase describes Unit21 as private and Series C, while the funding amounts are obscured on the page. · crunchbase.com, 15 Oct 2026
- Graph analysis
- Graph-based rules visualize relationships among users, accounts and transactions to expose hidden patterns. · unit21.ai, 15 Oct 2026
- Headquarters
- San Francisco, California, United States · unit21.ai, 23 Sept 2026
- Hosting model
- TrustRadius lists SaaS as the available deployment type. · trustradius.com, 15 Oct 2026
- Integrations
- Listed integrations include Plaid, Salesforce, Snowflake, Databricks, BigQuery, Chainalysis, Elliptic, Persona, Fiserv and Jack Henry. · unit21.ai, 15 Oct 2026
Where Unit21 stands on Freedom251
- Case Management Software#54 of 177
- Financial Crime Compliance Software#26 of 57
- Anti-Money Laundering Software#12 of 16
- Investigation Management#14 of 18
- Fraud Detection Software#26 of 33
- AML Compliance Software#21 of 26
