Unit21

Unit21 is ranked #11 of 177 in case management software on Freedom251, made by Unit21 (San Francisco, California, United States). It runs on API, Web.

Unit21 plans and pricing

All plans

Custom pricing Not published Pricing available by demo request unit21.ai · 30 Sept 2026

Compared on case management software

Customer risk assessment: Yes
Transaction monitoring: Yes
Case management: Yes
Regulatory reporting: Yes
Deployment: both
Audit trail: Yes

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Unit21

Purpose: Unit21 describes its platform as AI risk infrastructure for fraud prevention and anti-money-laundering operations.
AI agents: Its detection and investigation agents analyze alerts and transactions, surface risks, and generate case narratives.
Real-time fraud: Unit21 says it can detect and block fraud in less than a second across RTP, FedNow, ACH, cards, and crypto.
Monitoring: Transaction monitoring uses configurable rules, behavioral models, and adaptive risk scoring to prioritize activity for review.
Investigations: Case management can gather evidence, draft narratives, record investigative steps, and connect entities through graph analysis.
Screening: Sanctions screening covers OFAC, PEP, adverse media, and global sanctions lists with configurable matching logic.
Regulatory filings: AI agents can pre-populate SAR, STR, CTR, 314(a), and goAML filings with evidence, timelines, and policy references.
Integrations: Unit21 says its data ingestion technology can connect to any tool, provider, or system, and lists integrations including BigQuery, Snowflake, Plaid, Salesforce, and Jack Henry.
Security: Unit21 reports SOC 2 Type I and Type II compliance and says it conducts regular penetration tests with independent security consultants.
Encryption: Unit21 says it encrypts stored data with 256-bit AES and data in transit with 256-bit SSL/TLS encryption.
Support: Unit21 provides a support portal where users can submit a ticket and access platform documentation.
Intended customers: Unit21 describes its platform as serving fintechs across payments, lending, crypto, neobanks, BaaS, and marketplaces.
Company location: Unit21's terms identify its offices at 49 Geary Street, Suite 200, San Francisco, California.
Founded: 2018

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Where it ranks on Freedom251

Best Case Management Software in 2026#11 of 177
Best Fraud Detection Software in 2026#13 of 33
Best AML Compliance Software in 2026#9 of 27

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Sources

unit21.ai· checked 30 Sept 2026
unit21.ai/integrations· checked 30 Sept 2026
unit21.ai/security· checked 30 Sept 2026
support.unit21.ai/hc/en-us· checked 30 Sept 2026
unit21.ai/markets/fintech· checked 30 Sept 2026
unit21.ai/tos· checked 30 Sept 2026