Mon Ami

What Mon Ami is

Mon Ami is a cloud data system built for aging and disability service providers. Its case management tools connect care plans, assessments, services, and notes in a client record. Other products cover billing, information and assistance, enhanced assessments, OAAPS, ombudsman, provider portal, and Medicaid administrative claiming. Billing can submit EDI 837P and 837I claims to Medicaid and managed care organizations, or through an existing clearinghouse. The case management product describes an open REST API, HL7 FHIR R4, and integrations with state systems, health information exchanges, and EHRs. Contracted providers can use the provider portal to view shared client information, receive service authorizations, report services, and manage credentials. Mon Ami says its product is built to WCAG 2.1 AA and tested with JAWS and NVDA screen readers. The company also states that systems handling protected health information are HIPAA-compliant, encrypt PHI in transit and at rest, and use a documented breach-notification process. It says data is hosted in U.S. regions and that it undergoes annual independent SOC 2 Type II audits. Pricing is scoped to agency needs and available on request; the agency license includes unlimited user seats, records, storage, forms, assessments, exports, reporting, and updates.

Who it suits

Mon Ami is aimed at aging and disability service providers managing client cases, billing, and related programs. Its provider portal and integrations may suit agencies working with contracted providers and external state or health information systems.

Limits

The agency license includes unlimited user seats, client and case records, file storage, data fields, forms, assessments, exports, ad hoc reporting, and updates. Pricing is scoped to agency needs and provided on request.

Getting started

1. Visit the Mon Ami website
2. Contact Mon Ami to request agency pricing
3. Scope an agency license around your needs
4. Access the cloud service on the web
5. Configure intake forms, fields, workflows, and modules
6. Connect supported state, health, or EHR systems through the API

Verdict

Mon Ami combines case management with modules for billing, referrals, assessments, and provider coordination, with interoperability and accessibility details listed. Agencies will need to request pricing and assess whether its service-specific modules fit their workflows.